she contacted payless. >> and they said okay, we'll look into it.s on march 20th. >> reporter: payless did remove one charge, but not the second one. >> i explained the whole situation once again. i called them 15 times. >> reporter: months later, still no refund. >> a man said called 7 on your side. and i did. >> reporter: we found jean isn't the only one upset with payless. the bbb has received more than 800 complaints about payless in the past three years and given the company an f rating. last month, the bbb urged attorneys general in four states, california, florida, new jersey to investigate payless for what the bbb calls a pattern of issues in sales practices, cntracts, and billing with consumers. also, it faces a proposed chas action lawsuit, which claims payless tricked customers for paying for things they specifically declined. fees from these add-on products, not rentals, are payless' bread and butter. we reached out, but a company attorney said it would not comment on pending litigation. but payless did help out in jean's case, wiping ou

she contacted payless. >> and they said okay, we'll look into it. and that was on march 20th. >> reporter: payless did remove one charge, but not the second one. >> i explained the whole situation once again. i called them 15 times. >> reporter: months later, still no refund. >> a man said called 7 on your side. and i did. >> reporter: we found jean isn't the only one upset with payless. the bbb has received more than 800 complaints about payless in the past three years and given the company an f rating. last month, the bbb urged attorneys general in four states, california, florida, new jersey to investigate payless for what the bbb calls a pattern of issues in sales practices, cntracts, and billing with consumers. also, it faces a proposed chas action lawsuit, which claims payless tricked customers for paying for things they specifically declined. fees from these add-on products, not rentals, are payless' bread and butter. we reached out, but a company attorney said it would not comment on pending litigation. but payless did help out in jean's cas

but payless wouldn't give them a refund.on, he used a payment on his phone called samsung pay. >> they said it's a policy. >> he'd never heard of the policy and. couldn't find it anywhere in writing. >> i go, this is ridiculous. >> reporter: he spent two hours in the store and even tried calling payless corporate offices himself. still, no help. >> when you run out of options, you call nbc 10 responds. >> payless says it doesn't have the ability process samsung pay refunds. but expects to get that capability soon. the same day we called payless, the company contacted cohen to apologize. they issued him this refund check and a gift card as a good will gesture. >> i want to thank nbc 10 very much. >> harry hairston, nbc 10 responds. >> we checked payless's website. there's no mention of electronic returns, but it does mention happiness guarantee. using new technologies for samsung pay to make purchase, ask the store how it handles returns before you buy. if you have consumer complaint, head to nbc10.com. fill out the form or g

payless wouldn't give him a refund.n he used the payment option on his phone, samsung pay. >> they say it's not policy to return electronic payments. >> reporter: cohen never heard of the policy and couldn't find it anywhere in writing. >> this is ridiculous. >> reporter: he said he spent about two hours in the store and even tried calling payless corporate offices himself. still no help. >> when you run out of options you call nbc10 responds. >> reporter: payless tells us it still doesn't have the ability to process samsung paid refunds but expects to get that capability soon. the same day we called payless, the company contacted cohen to apologize. it issued him this refund check and a gift card as a good will gesture. >> i want to thank nbc10 very much. >> reporter: harry harrison, nbc10 responds. >> we checked their website and no mention of electronic payment or returns but does mention a happiness guarantee. if you're using new technologies like samsung pay ask the store how they handle refunds and returns before

payless says their efforts to negotiate lower store rents have not been completely successful for baya stores for designated clothes in april. >>> current can prices continue to store for olive oil and the entire mediterranean region is pushing olive oil prices higher and they jumped by about 30%. even if they end next year, they are expecting the shortage to continue due to high demand. >>> a new study shows fewer americans are buying lunch at restaurants. according to the mvp group the number of people who had a sit- down lunch dropped by more than 40 million. workers are getting their lunches delivered or bringing their own lunch. >> i just got hungry. thanks for joining us. sports wrap is coming up next. >> be sure to join us for mornings on 2 tomorrow. you can find us online any time on twitter, facebook, and the ktvu app. thanks for joining us everyone. a great win by the warriors. stick around for more warriors coverage with joe and jason. live-stream your favorite sport, at the airport. binge dvr'd shows, while painting your toes. on demand laughs, during long bubble baths. tv

us, payless shoe store is closing more of its stores as part of the bankruptcy reorganization.he discount shoe retailer filed for chapter 11 bankruptcy in april at that time said it would close 400 locations. they are asking to close 408 additional stores. >>> there are monday of rewards credit cards available, but choosing which is the right one can be a tough decision. wallet hub released its list of the best rewards credit card. barclay ranked number one followed by capital one. rewards are not expired if you miss a payment and redeeming for travel is the best deal over redeeming merchandise. >>> many look at online reviews before they travel or book a restaurant. sometimes companies take a hit if reviews are negative. >> reporter: many consumers sound off online if they had a bad experience. listen up how to write helpful reviews without getting into trouble. if something you ordered is not up to snuff or a trip or meal is marred by poor service, complaining online can help consumers. >> if i see a negative review, i will look at another item. >> reporter: some companies ar

. >>> coming up at 6:00, getting payless to pay up. man says the shoe store wouldn't give him a refund because the way he paid was too high-tech. getting to the root of the problem that coupled impact other shoppers. ♪ if you want a taste of freedom, keep going. we hold these truths to be self-evident: that all men and women are created equal. we must want our fellow human beings to have rights. stonewall means fight back. stonewall means fight back. discover new york state's rich legacy of equality. plan your trip to our equal rights destinations at iloveny.com >>> good morning, everyone. watching the roads with the cameras. you can see the fire truck and this is the northbound side of i-95. details on this on what's getting by when i come back in the 6:00 hour. >> now, let's take you state by state and county by county in our area. >> the toll bridge is expected to reopen. crews have been working to fix several defects at the av val lon side of the bridge. and in december, employers won't be able to ask a man or woman how much they'v

that's buy one, get one, in case you don't speak woman. [ laughter ] yeah, payless shoes.ut with payless shoes if you buy a a pair, a pair goes to a poor person who is you. [ laughter ] so that is -- isn't that cool? so nice. [ cheers and applause ] i love that. so i don't have children, but i have two dogs, and i'm trying not to be one of those people that is like they're my babies, but they're breast-feeding. so, what do i do? [ laughter ] hmm. i love them so much. i post videos of them all the time on my instagram and then people freak out. they're like oh my god they're playing, but the big one is going to kill the little one. he bites her neck, but he's not really biting her neck. he does the same thing that models do on instagram. when they pretend to eat. [ light laughter ] you know, they'll be like, pizza, and they'll just kind of like, set their tooth on it. like, yeah, yeah, yummy, yummy. and you know they didn't eat it cause the caption is always something like, "refreshing,." and you're like, that's not a a pizza word. [ laughter and applause ] learn a pizza wo

alison: 7 on your side consumer headlines, and more payless shoe stores are closing. the total number of closures is now around 800. the company filed for bankruptcy earlier this year. experts say it is suffering because of the rise of online shopping. jonathan: how about hopping onto an airplane without a paper ticket? jetblue wants to stay in your face before you board. they are testing facial recognition scanners to match you up with your passport photo. they are just doing this for boston to aruba future with a patent for a shipping label that includes a built-in parachute. the goal is to drop your package from drones to your doorstep. the concept is happening overseas, but it's not legal in the u.s. as of yet. alison: the former first family keeping their roots in d.c. the obamas author home in the kalorama section of d.c. eight bedrooms, 9.5 baths, costing more than $8 million. and the power of positivity, especially in school. jonathan: teenagers at an areate new york high school writing encouraging sticky notes and putting them on bathroom mirrors. it was a si

payless will shut about 800 locations in total as its bankruptcy reorganization moves forward. separately, radio shack has closed more than 1,000 stores just since memorial day weekend. back in march, its parent company proposed closing just 200. at its peak the electronics retailer had more than 7,000 storefronts and claimed it had a location within three miles of 95% of all american households. >>> and uber lost more than $700 million in the first quarter. that's a lot of money but it's actually narrower than the loss it claimed for the final three months of last year. the ride hailing company also reported a rise in revenue. and the company says it is on the path to profitability. but it wasn't all positive. uber's head of finance is leaving, becoming just the latest in an enough highly profile executive departures there. >>> as bill knows very well, this is one of the most intense rivalries in basketball. for the third straight season, the golden state warriors will take on the cleveland cavaliers in the nba finals. and for the warriors, it's their work off the court that i

payless shoesource announced a second set of closings today.the footwear company has nearly 45-hundredlocations worldwide.it filed for chapter 11 bankruptcy in april and announced it was closing about 400-locations. the second round of closures brings the total number to about 800.business analysts say payless is among the companies affected by on-line purchasing. (glo)a new report in the journal 'pediatrics' finds that teens and women are waiting longer to become mothers.the teen birth rate dropped 9-percent from 2013 to 2014. . . .and is down 61- percent since 1991.the data also shows women in their 20's and 30's are waiting longer to have babies.in 2014. . .the birth rate for women ages 35 to 39 rose 3-percent.it also went up 2-percent for women 40-to-44 in that same year. (vicki) still ahead, we are just one day away from the start of the nba finals... a rematch between the dubs and the cavs. hear from both teams - about tomorrow nights matchup - next. (brittney) i'm chief meteorologist brittney shipp, i'll have your full bay area forecast after the break. who are these people? the

. >>> payless payback.alks a mile in this man's shoes to get his money back from a popular shopping spot. ♪ it's here. the first night your teenage daughter stays out way too late. but after three years of specialist cancer care, to guide her into remission, you couldn't be happier about it. aetna. you don't join us, we join you. >>> the dangers of drowning. one police department is showing off a brand new tool to prevent tragedy. >> as nbc 10 reporter cydney long shows us, not everyone is cheering about the four-wheel all-terrain vehicles. >> reporter: conquering muddy or treacherous terrain is now within reach for detective luke mitchell and the police force with this four-wheel all-terrain polaris. >> we don't want to see somebody else getting hurt. we have had several drownings over the last several years. >> reporter: the state-owned land is a the serene landscapes are havens. >> you have the freedom of hitting the dirt a a little bit. >> reporter: swimming and loitering with drugs or alcohol is off li

so far this year weave already seen bankruptcy filings by payless shoe stores, rue 21 and g gymboreer bankruptcy protection. fitch came up with a so-called loans of concern list. among them, sears, claire stores, nine west holding and j. crew. back over to you. >> thanks so much. >>> teens looking for a job at mcdonald's will find applying this summer much different. they plan to hire 250,000 employees this season using the popular social media app snapchat in an attempt to appeal to younger applicants. starting today they'll experience video ads that lead to a mcdonald's career page within the app. once there, they can apply for jobs at their local restaurant. the company said more than half of the hires in its company-owned restaurants are between the ages of 16 to 24 years old. >>> and check out smirnoff's late es ad campaign. the vodka brand proudly proclaims despite its name it's made in america but we'd be happy to talk about our ties to russia under oath. it's a play on the president's recent comments he would testify under oath about his conversations with james comey. the sm

what has actually happened has been that the richest payless in tax, corporations have seen their taxll below 20p and, under this government, set to fall further. we have also seen tax write—offs on inheritance tax, capital gains tax and many other tax reliefs at the top end. we've also seen reliefs at the top end. we've also seen absurd and obscene amounts of money squirrelled away into tax havens on exotic islands around the world. and, at the same time, at the same time all across the country, what's happening? schools are underfunded, libraries underfunded or closed, so much of our community fabric destroyed on the altar of the idea that somehow or other you cut your way to prosperity. well, you don't. you don't cut your way to prosperity. so, we're saying to things here. one is, a labour government will be really serious about investment. we are really serious about tariff free access to the european market to maintain manufacturing jobs here in north wales as well as all over the uk. and we will establish a national investment bank which will have at its disposal over ten years

this come two months after shoe chain 'payless' filed for bankruptcy - closingmore than 400 stores.lers, including ann taylor, lane bryant and justice will also be shutting down several locations. (grant) obesity is becoming a real problem across the world, especially among kids. a new study says obesity has tripled in counties like china, brazil, and indonesia. it suggests these kids will increase their chances of being diabetic or having other health issues down the line. researchers estimate that out of the 7.5 billion people living across the world -- ten-percent of the world's population is obese. (catherine) a woman loses her arm to a shark while on a cruise in the bahamas. she talks about the moment she knew the shark had her......... (grant) also - dramatic pictures out of australia of a commercial jet engine... with a hole ripped in the side. how it apparently happened. (brittney) i'm chief meteorologist brittney shipp, i'll have your full bay area forecast after the break. (steve) (steve) catherine... some would say a wildfire can be a good thing for nature... clearing out

. >> several retailers have filed for bankruptcy this year including payless, limited, b c b g, willhey have a tough situation. they have over $2 billion in s.. supposedly they only have $150 . they got a big debt payment coming in 2019 so job one is to live to fight another day and get this debt under control. >> is this because of private equity bought it and therefore came with a lot of zmebt >> yes. >> that brought them down in part? >> exactly. when this company was taken private a couple of years ago they saddled with it a lot of debt. with the belief it would grow and would be able to handle these payments and then, of course, we've seen retail just have a tougher and tougher time because of, as i said the fast retailers and because of companies like amazon. >> all right. still a great story. hope they can turn it around. >> still a great brand. >> always good to see you. some of the world's biggest soccer stars are standing up for an 8-year-old girl who was mistaken for a little boy. ahead how the confusion led to >> john visited corden. >> difficult to do a show, trying make

. >> m several retailers filed fo bankruptcy this year, payless, the limited, bcbg, wet seal. >> well, they have a tough situation. they have over $2 billion in debt. admittedly they have $2.5 billion in annual sales. supposedly they only have $150 million in cash and the interest payments they've made recently they've been financing with new debt. they've got a big debt payment coming in 2019, so the job one is to live to fight another day and get this under control. >> is this because private equity bought it and came with a lot of debt that has brought them down in part? >> yes, exactly, charlie. when this company was taken private, a couple of years ago, they saddled it with a lot of debt with the belief they would grow and they'd be able to handle the payments and of course we've seen retail just have a tougher and tougher time because of as i said the fast retailers and because of companies like amazon. >> all right, mellody, i hope they can turn it around. >> still a great brand. >> and great prices. always good to see you. >>> some of the world's biggest soccer stars a

this come two months after shoe chain 'payless' filed for bankruptcy, closing more than 400 stores.r retailers, including ann taylor, lane bryant and justice will also be shutting down several locations. ( james @ landing ) the players on the golden state warriors were not the only ones working hard this past season. there is a twelve person video production crew behind the scenes. they put together the in-arena scoreboard, hype videos and the video features that are shared through the teams social networks. kron four's tech reporter gabe slate met up with the warriors studio and shows us what they bring to the team and fans. when you're inside oracle arena during a warriors game those hype videos that play on the giant scoreboard before during and after the game are produced by a small emmy award winning video production crew called the "warriors studio". and they produce those videos you see on the warriors social media feeds blake wilberding / director of production, golden state warriors says: <" we try to show fans what they don't see on the court, it's hard to meet steph curry

bebe, the fashion retailer, closed its last store yesterday and payless is going to close 800 stores.e the retail ice age in new york city, right. ashley: you can. we talk about this up and down on lexington avenue. manhattan should be the shopping center of the world. you go down lexington avenue, main thoroughfare, two-thirds are closed now because landlords are asking exorbitant rents and they're rock bottom. stuart: they've plunged. ashley: e-commerce has eaten their lunch as they say. stuart: what are you going to do with all of that real estate of the shopping malls if there's nobody there. ashley: that's a lot of property. stuart: i could use the parking lot. where are we going to open? look at this, we're going up at the opening bell. the dow industrials, 20, 25 points, right there and that will be four and a half minutes from now. we'll take you to wall street. when this bell rings... ...it starts a chain reaction... ...that's heard throughout the connected business world. at&t network security helps protect business, from the largest financial markets to the smallest transac