sign up, we asked for peaople's patience as we go through the process. we are in the beginning stages of administering the vaccine. it's going to take time. >> you have seen some of matt hanie's critiques and he is saying the city is not been transparent and other cities have been doing the same thing weeks ago. do you think his frugtss are fair? >> well, i don't. i think -- i mean, he's a part of the leadership. he should be working with my office to address the challenges rather than being critical of the men and women, the folks who are working in the technology department, of all the people who have set up the kinds of systems in order to address the real challenge. you remember that in the beginning, testing, we had to start from scratch to set up a testing system here in san francisco. we did that. we have it on going and we're doing a great job at it. but the fact s we didn't anticipate a lot of the guidelines and the slow roll out of the number of vaccines we received in san francisco. so there are a lot of complex issues that exist here, and it'