. >> and also to be flexible to go from drumsticks to peppermills, and then you get meals from batalihank you very much. >> the health care debate rages on across the country. some small business owners are worried about proposed legislation and its economic impact. they know benefits help retain employees but the cost is eating into their bottom line. the owner of a hardware store had to consider whether it was worth paying the price to keep customers happy. here is his story. this following program is dedicated to the city and people of san francisco. >> reporter: oversized sky scrapers, bridges, other landmarks make san francisco a tourist destination, but it's the thousands of small businesses that keep the city ticking and it's the history behind these doors that makes one small business so special. >> the store was started in 1905 by mr. brownstone, hence the name brownie's. >> reporter: by the time steven cornell's family took over in the '50s, the store had become an institution. an integral part of the neighborhood as much for who it served as well as who it hired. >> i owned