if a person after at the end of the 14 day hold is found that may need further treatment, the person maybe subject to a conservatorship under the act of the conservator in the california constitution code and representation continues and after an initial established conservatorship such as objection to the conservatorship and also propose medical and psychiatric treatment. one of the things that in san francisco that is up to 2012 we are one of the three counties that consistently offers judicial review when there is a recommendation to take away someone's right to refuse medications. the law requires that anyone even in involuntary commit a person the right to refuse psychiatric medication in a non-emergency situation unless there is a judicial find that go this person lacks the capacity or ability to make rational decisions regarding his or her medical treatment. in further response to the need for make sure that treatment is provided and people with psychiatric disability have access to trees and maintain stability in the community, san francisco in 2011, we started a pilot projec

s >> personal addresses, and also, personal e-mail addresses. business addresses that were obviously business addresses, like the director of film arts provided a comment card and provided the address which is a cultural center that was retained. >> now after you provided the redacted cards, and then, the sunshine task force... with the fact that you redacted information. now before we get to that, did you advise the sunshine task force or anyone before you provided the information that you would in fact redacted the information? >> yes. >> that is standard practice, every time that we need to make a redaction, we... >> how did you give that advise? >> i gave it to mr. warfield what he has an issue with is thatdy not itemize the redactions and provide rationale and so it was presented in a general fashion. >> and after the task force held its hearing and came to the conclusion that you were wrong, did you, consult with the city attorney. >> yes, i did it late, but i did consult again to double check that we acted appropriately and was advised th

you do not just sit with a black person or a white person. it is about all of us, or none of us, and that is the bottom line. it has to be that mentality. >> it is a way to control the prisoners. it takes the pressure off the guards and everybody else. they say we want to stop violence, but you promote a violence by segregating. when an individual comes, the first in the asking, where are you from? what is your nationality? that is how to divide and conquer. that is the way the united states is made up. that is how you work. north and south vietnam, for instance. they divide people so that the pressure will not be on them. that is how i see the system. i see it in prison, how they divide inmates. it is scary if inmates unite, and they do not like that. when i first come to prison, it will be a big thing if i went and sat with the blacks. it would be a big think if they caucasian sat with the asians. we only did that one time, where everybody got together, and we got what we wanted. when you unite, you can conquer. [applause] >> next question

she was a person of real principle, but it's not the only thing. she's intensely political person. and very, very keen on her own survival and personally ambition as well as genuinely patriotic. and the good luck for her and the country is somehow they came together. often if you like thing atism of a prime minister can be a bag thing. she had huge eggtism but it served a purpose. >> host: right. and also a lot that come through i think you concentrated on her personality, on her sentence of thumb, on her interest in feminine things i found she was interested in clothes. throughout her life. >> guest: you shouldn't when you look how well she dressed. she was. there was always a domestic side to her. the famous handbag. sometimes more aggressive weapon. she would -- she knew how to -- she loved having a good handbag. she knew the importance of the symbol. and handbag was inside the handbag was thing she loved to draw out like a magician drawing a rabbit out of a hat. she would have a copy of a speech bike lincoln. sometime she would do it like a party trick and the person talking ab

if you have done so, let the person know that you have had the place inspected. that makes the case go away. certainly, it lessens the likelihood you were going to be sued. if you need more time, talk to the tenants or talk to the person suing you, sending you the letter. get some additional time. they do not have elyria. what you need to do is find out what you need to do is find out what your rights are, and if you

persons. so far as i know and i am not an expert in this but so far as i know every nation in the world recognizes legal distinctions between citizens and non-citizens but i hope to make clear this morning our intelligence collection procedures also provide protection for privacy rights of non-citizens. i want to turn to the impact of changing technology on privacy. prior to the end of the nineteenth century you would find very little discussion about a, quote, right to privacy. in the absence of mass media, photography and other technologies of the industrial age the most serious invasion of privacy which generally the results of gossip or peeping toms. in the 1890 article that first articulated the idea of a legal right to privacy, samuel warren grounded that idea on changing technologies. i will read a quote from the article. recent inventions in business methods, this is 1890, recent inventions in business methods, attention to the next step which must be taken for the protection of the cu

he testified to the fact that even if a person very familiar with the person, if that person heard a loved one's voice on that 911 call, it doesn't necessarily mean they will be able to identify that voice with 100% certainty. >>> after five days filled with headline making witness, colorful language and photos the zimmerman trial is starting to take an emotional toel toll. >> reporter: one week of graphic and at times disturbing testimony at both sides are showing sign of strain. trayvon martin's parents removed to tears on the first day, listening to opening statements. the very next day, they had to walk out when the court saw pictures of their son's lifeless body. it was particularly hard on martin's father. >> i thought they would give us advanced notice the state would be using some very sensitive pictures for that to come up on the screen very live really, really brought back a memory he had to walk out on. >> reporter: for trayvon's mother, the most difficult moment was the sound heard in the background of a 911 call. >> all right. what is your -- >> gunshots. >> the gunshot

when i look and evaluate statements being given what i try to do is put my person in that person's shoes the first time they spoke, what did they see? what did they hear? what can they remember? before they have any of the other influences. because, remember, even under that high stress event they are still having influences, whether it's dark, lighting, raining, whatever the case is, there are environmental influences. if they just had a discussion with a loved one that didn't go well, that is going to influence their perceptions. you try to look at it from their perspective and merge, if you will, their perspective with the perspective of another and the perspective of another, coupled with physical evidence and things like that, until you arrive at what you deem to be a logical conclusion. >> so in your experience then, if you run into a situation where there are conflicting statements about the same event, is that an understandable occurrence to you or evidence to seat or how do you resolve that? >> conflicting statements are normal. they are also very normal from the people involved

it's largely your personal story. and then talking about drug use in your life and then their research in combination. so, when we are talking about drug use for example, you mentioned you've done cocaine over a period of time i think you said you were doing it like twice a month with a girlfriend. but it's not the case as you ran out of cocaine you felt any compunction to go get more or you would somehow be unable to function because you weren't using cocaine. instead, you talk about la motivational forces in your life, your desire to succeed education and the desire that these were other forces. let's transfer that now to the lab. you are working with rats. musette in this book you have to take brats out of this caged isolated environment and put them in a social environment, then you see that they make twice is about drug use that doesn't lead them to kill themselves by constantly pushing the letter. what you are saying to americans is you have to see drugs as part of a normal life. >> guest: many of us have heard

i don't know whether and i hate to personalize it so much. but that is where we are, whether miss patterson said, notwithstanding those considerations, i am deciding that these privacy controls mean that we should not provide that information, even though the sunshine task force says that we should. or whether the agency head is saying i understand that you did not provide them in the first place but now that we have an order from another city, body, saying that we ought to, does that move out to the agency taking responsibility for determining what the privacy issue is? my knowledge of organization behavior suggests that the agency had maybe been involved. that the agency had or may be involved. i am interested in the gentleman that probably know more about the organizational and corporate responsibility and there is a fact question that we may want to ask and they both seem eager to say something. >> would i say that, i see your point. and i think that if we were to find that there was such a violation, it would not be against miss patterso

the personal support networks.or of the institute for citizenship and disabilities, she became a recognized expert in canada. for developing social networks, social innovation, citizenship, and turning around the world of those that are disabled. she is the founder and ceo of of the personal network. she has been focusing her skills best to deliver personal networks,, she has done a tremendous amount of things. she has done so many things, i need a calculator to add them all up. the idea is that she is an expert on building personal networks and coming up with things that will work for you that will change your lives. give a warm welcome to vicki camack. [applause] >> good morning, everyone. what an amazing venue to hold this event, i have already seen a wedding here. i thought that only happened in movies. what an incredible city that you live in. the division of people who are putting something together where san francisco will be the most connected city in the world. the force behind what they are putting togeth

this was a personal conversation he wanted to have.e didn't see this president that stands before the podium thus thou, where art. we saw a somer barack obama talk about trayvon martin, talk about the issues of black america which we never heard before, things that have happened to him we never heard him say before. we heard him talk about the way forward. this president stepped into the conversation. and wanted to start the conversation even though he said, we will not have this public conversation emanating from the white house but said we're going to have this conversation and he became really the moral leader in chief at this point. >> here's what i was referring to, president obama shocked the press corps when is he showed.with press secretary jay carney. this was how he greeted the group of surprised reporters. >> that's so disappointing, man. >> what are you doing here? >> jay, is this the kind of respect you get? on television it usually looks like you're addressing a full room. >> just a mirage. >> all right. >> that was 90 se

the person they want to resubmit to is up on the 5th floor so they can't sign in and seek that person out and say here is my comments that you gave me. >> do we have data, do we have written -- i think it would be good to keep some data. this is recheck. this is new submittals. that's kind of what would be good to alleviate some of this question that everybody is coming through in an equal manner. >> to answer some of the questions. thank you, commissioner walker. first of all i was in the county all the time before, 8 hours a day, 5 days a week. generally by what size of the roll. generally when they come in the building department over the counter, usually they are not new building, not addition, not changing use. generally they are simple or ti jobs. you saw those big jobs rolling in. most are ti. ti job because the architect wants to charge more money, right. they pay by page. mostly details. you don't want any major change in the ti. i had expense when i was in the counter with the director approve for over the counter. we help to take the pressure off the plan checker. when ther

you reported a suspicious person. >> yes, sir. >> you followed this person?. >> you lost visual on this person? >> yes, sir. >> where did this whole thing start at? >> retreat view circle in the -- >> okay. tomorrow morning in daylight hours -- do you work? >> yes, sir. >> where? >> digital -- >> when do you get off work? >> 5:00 p.m. >> okay. when do you start working? >> 9:00 a.m. >> okay. 5:00 p.m. tomorrow when you get off work, can you call me? >> yes, sir. >> so we can walk through the scene entirely. >> i have class tomorrow. >> okay. [ inaudible ] >> can you get a note? who's your instructor? what are you taking? >> continuing my bachelor's. >> in criminal science? u ucf partnership. what time does class start? >> 6:30. >> we can probably do this in half an hour. i want to the retrace your path and exactly what happened. i want to videotape this. the difference between statutes and homicide, you're familiar with what we're talking about here, right? okay. you follow this person. you lose sight of this person. you're walking in the darkness out there.

and one person only, correct? >> so your opinion there was another option is based on the words from his mouth, right? >> no, sir. my opinion -- >> did you talk to somebody else? >> objection, your honor. i'd like him to answer his question. >> my opinion that there were no other option was based on the totality of his training background and experience. the options you're referring to really come into play based on what you're capable of doing, not simply just because this event is happening you have another option. >> don't the options also depend on what the other person is doing? in this case, trayvon martin. >> well, absolutely. >> so your determination as to what trayvon martin was doing at the time he was shot came from him, right? >> that was one of the elements that i considered for that, but when you take the small portion of weight given to a statement and then you add in the other evidence that surrounds the event, the injuries and everything, to see if it corroborates it to a point that it seems plaus

i think every decision is personal.ave lost my dad many years ago, but i just think that there is something that is happening. i went on vacation with a friend and i said, roland, we haven't made eye contact for three days. please put your iphone down. i just think there is -- i am just saying for me. i am not trying to judge him. i think there is something to being in the moment and living those moments and maybe sharing them later. that's just me. >> of course obviously it is an inherently personal decision and he has come to this decision and he wants to share this, but it is this moment in a sense that we could really see a change that things that we have always perceived to be deeply personal and private might not be. >> it is also interesting because it is generational. scott simon comes from a different generation than a lot of the people that have been the most enthusiastic adopters and one of the things i am concerned about is how people i think stephanie makes an excellent point. what's going to happen when yo

>> my personal story came in 1991. i was convicted of second degree murder of shooting into an occupied car and attempted murder. it all erupted from the area i was from. i was from the projects in san francisco off the -- i forgot the highway, but i was a very interesting person of character from that projects. i was no angel but no killer. several different individual officers that brought me to the interest of a murder investigation. they put me right in a loop of a murder investigation with no evidence, no investigation whatsoever. it was just from a personal conflict between me and one san francisco police officer that led the whole conviction. >> and you were sentenced to life in prison? >> yes. i was sentence today 27 years to life for the crime. >> you had a lawyer represent you. do you feel that your lawyer did -- >> i didn't have a public defender. i needed a lawyer that that african guy had up there. every lawyer that i interviewed. i had a lawyer, even some of the public defenders, i went with a lawyer that

and that just touched a very little personal part of my heart.here ever since. >> so we credit you for the tie he's wearing? >> yes, sir. >> matter, we can probably credit you for more than just the tie, i understand; is that correct? did you help him with some clothing to get ready for his trial? >> yes, sir. i took george down and i believe i bought him three suits. >> diana, this may be the most emotional we've seen zimmerman during this trial, telling the story about i taught him how to tie a tie, i bought him clothes. how does this affect the jury, do you think? >> well, it got to be huge. it's pretty typical that a jury would not get to know a criminal defendant at all, tlparticularl this this case where we know the defense has absolutely no reason to call him for factual issues. all they're going to get to know of george zimmerman is through these witnesses. and it's just the bizarrity of this case of whose voice is who, and it's the only the defense can substantiate these people by substantiating how well they know him. normally you would

the background noise, who was -- was it one person or more than one person? >> that was one person. it was easy for me just based on my past experiences, very easy for me. that was george zimmerman. >> okay. did you ever discuss with your wife this nonemergency call? >> no, sir. >> okay. you had listened to this tape on saturday, two days ago? >> yes, sir. >> when did you contact me? >> i believe i called you saturday afternoon. >> right after you had done this? >> yes, sir. >> is that the first time that we talked about your testifying regarding the 911 call? >> yes, sir. >> was that a difficult decision for you to make? >> extremely. >> was it an emotional conversation that you and i had regarding having to deal with this issue? >> yes, sir. >> are you coloring or changing your testimony at all simply to help mr. zimmerman in what you perceive to be a time of need? >> not at all, sir. this courtroom is about truth. at some point in time even though this is personally very hard for me this is the place truth is supposed to come out. >> is that why you decided to deal whatever demon

his personal reflections.ks, all of the cable network networks, obviously, took those 18, 19 minutes live, but the three broadcast networks and other networks probably would have taken the president's remarks live as well. so a lot more people presumably would have seen it. you know, these remarks are going to be played and replayed. >> played over and over around the world. >> right. everyone will see them. that was a white house decision. >> got to go. gloria borger, i got to go. i appreciate you both very much. wolf, see you 5:00 in the situation room. meantime, we'll check with my colleague, don lemon. he was in sanford when the verdict came in saturday night, the not fwguilty verdict. let's check in with don, next. vo: getting your car serviced at meineke, smart. saving time by booking an appointment online, even smarter. online scheduling. available now at meineke.com. >>> it came as a complete shock for me. the reason i say that is because i just look at people as people. and i thought for sure that the

she's such a big personality.dea about how courtrooms don't give you the full picture. i don't know if all that relevant but as a journalist it was fascinating. >> what was fascinating to me was she took on the weed issue. she said trayvon used to used weed and it gave him the munchies, never made him aggressive. if she was more like that on the stand, could it have made it difference? >> i think it could have made a difference. here she was blatantly honest, painfully honest in some cases. talking about the use of racial slurs, very open about his use of drugs. to me as somebody watching, i'm a journalist. i'm constantly watching if i can pick up where people may be holding back on something, may be lying. i didn't get that sense. her attorney sat right here with her, didn't interject. see just said whatever is on her mind. that leads me to believe that a person is credible. the second thing is, you know, what it points to about credibility and what the juror said earlier this evening is about how homogeny a jury

he is a funny person. and the area that i raised was -- no, the area i currently stay at, the whole area miss him. that's where he hang out. at's his friends. all that. you know, they have grief. >> the juror who was interviewed tonight by anderson cooper for cnn said that she felt sorry for you, but she also said this. let's watch the clip. >> i want to ask you about some of the different witnesses. rachel jeantel. the woman who was on the phone with trayvon martin at the start of the incident. what did you make of her testimony? >> i didn't think it was very credible, but i felt very sorry for her. she didn't ask to be in this place. she didn't ask -- she wanted to go. she wanted to leave. she didn't want to be any part of this jury. i think she felt inadequate toward everyone because of her education and her communication skills. i just felt sadness for her. >> you're uneducated, you have no communication skills, what do you feel about what that juror said about you? >> angry. upset. and then the closin

the person who said i'm calling, did you recognize that person?ma'am. >> so you don't know if that was a resident or -- >> they were looking out of their back patio. >> so it was somebody looking from a residence? >> yes, sir. >> did you see more than just that person? >> no, sir. >> nobody came over to assist in pulling him off. and you were between two houses when this happened? >> behind the houses. >> you were behind the houses? >> it was a row of houses. >> okay. you had gone behind. then were on your way out. was it one of the houses, one wall? i don't know how this happens. >> would you like me to draw it? the neighborhood is kind of like a square like this. and then there's a row of houses here. this is the wall and there's houses here. and then there's another row of houses here. and this is houses. i parked my car here. the mailbox is here. he went through this dog walk here. and you can either go down the sidewalk here between this row of houses or you can go straight through to this street. this st. so this is -- i was -- this is aspha

we say this is the person, the average person, the average juror, the average individual, the kind of conduct that we would expect an average member of society to live up to. well, as it turns out that none of us are quite average, right. and we might actually be much more like people who we share particular brain structures with or people who we share particular environmental and brain similarities to. so we might need to start thinking about more particularized notions of conduct based on what we would expect of a person who has that type of brain structure who had these types of environmental factors and then start to think about how we want to treat them. do we want to hold those people responsible for their actions or less responsible for their actions. are there certain people who would be better subject to medical treatment instead of incarceration. are there certainly people who we actually think would be better off in prison than not being in prison? those types of decisions, i think, are going to be much more useful coming out of the neuroscience in the near term. in the lon

>> the person that influenced me the most would be my mother, marlo dawson, a single mother of two.ry hard worker and dedicated to her family. >> i'm about to cry. it's so beautiful. >> i have -- i have -- i have to say it's wonderful. >> the girl in the yellow sweater, she's calling her sister. >> erica is my older sister and best friend. sometimes it even feels like we're twins. >> so emotional. >> easier to write your feelings and when you read it out loud, this is hard. >> why is so hard in. >> because it gets real. >> they gave them the same happiness test again to see where they scored after making the phone call. >> increases between 4% and 19%. >> one of best things you can do is tell someone else how much you appreciate them. >> i love you. >> thanks, beth. wow. i'm superhappy right now. >>> action! >> when you combine park core, cop, doughnut, you get something pretty funny. >> [ male announcer ] you know that sizzler grills the world's best steaks. but did you know we've also mastered three incredibly craveable pastas? sizzler's new incredibly craveable combos for just $1

oh, this person's a bigot. this person shouldn't have cross-examined you the way he d. all you're doing is creating a victim. you're telling rachel jeantel she shouldn't have to work hard or work on her diction or improve her grammar, wave the flag of victimhood and it will be okay. it's an outrage and you're part of this parade. >> thank you. how many languages do you speak? >> i don't speak ebonics as well as rachel, if that's what you mean. >> no, how many languages do you speak? >> the relevance is what? >> you don't think she's a smart cookie. she speaks three languages fluently. how many do you speak? >> oh, you want to bring it back to rachel. >> that is why i booked you larry. >> how you treated black people like children to whom the truth cannot be told. rachel jeantel needs to get her act together. if my mother were alive she would say how dare she speak like that? >> do you know her educational background, larry? >> i know how she presented herself on the jury. >> larry do you know her educational background? >> people evaluate you based on the way you expres

police say they walked up to that person who pulled a resolver. police ducked for cover. the man ran inside of a mexican restaurant. and then threw the gun down and surrendered. police found two women shot dead and a man wounded apparently with a gunshot wound they do not know the relationship between the person who survived and the two deceased. they took the man and suspect to san francisco general hospital. they just believe there was one shooter involved and believe that because they saw a video from a nearby store show that had one person walking into the mart before the call went out of shots fired. >> mark math use thank you for that. and abc 7 news reporter spoke to witnesses who were working near a shooting scene. >> this scene is winding down a bit. that door we're seeing activity at triple 8 brannan. there are police officers coming out. probably about 20 minutes ago i talked with construction workers down on the level where this happened. the picture basically illustrates the scene down there on the level where this shooting happened. you can sigh in the dista

police are saying that the person was covered in blood and initially they weren't sure if the person was injured. or perhaps that was the shoot yir but you saw that? >> yes it was difficult to tell who was a suspect and a victim. i saw two ambulance that's were loading up two was who. neither were flying away from the scene indicating they weren't in skin. i saw one individual on the ground. and an ochser asked me to stop shooting and move away. at that point i was taken away from that area. >> thank you very much for the time. and the video that you provided. let's go live to abc 7 news mark matthews. mark? >> the best information has been from chief greg sure. >> about 2:00 this afternoon officers responded to a call at 888 brannon. responding officers came on scene. and a suspect was covered in blood. officers went to engage the suspect not knowing if he was a victim or a suspect. at this point the suspect produced a weapon and fired upon the officers. he then retreated into the restaurant that is just up the block and we believe ran out of ammunition through threw the gun on the

she's such a big personality.a good idea about how courtrooms don't give you the full picture. i don't know if all that relevant but as a journalist it was fascinating. >> what was fascinating to me was she took on the weed issue. she said trayvon used to used weed and it gave him the munchies, never made him aggressive. if she was more like that on the stand, could it have made it difference? >> i think it could have made a difference. here she was blatantly honest, painfully honest in some cases. talking about the use of racial slurs, very open about his use of drugs. to me as somebody watching, i'm a journalist. i'm constantly watching if i can pick up where people may be holding back on something, may be lying. i didn't get that sense. her attorney sat right here with her, didn't interject. >> what was fascinating to me was she took on the weed issue. she said trayvon used to used weed and it gave him the munchies, never made him aggressive. if she was more like that on the stand, could it have made it differe

a firearm is as safe as the person holding it.ot putting your finger on the trigger and squeezing it, it can be a safe weapon. there's a variety of weapons that are manufactured. this particular weapon does have an internal safety, the hammer block safety. but it also has, at least from my understanding, i have not examined this particular firearm but the pf-9 has a five-pound trigger, a good strandard trigger pull. it makes it hard enough not to get hung up on clothing but hard enough that you don't have to have super grip. >> if there was testimony that the hammer pull was 4 1/2 to 4 3/4 pound, is that a safe range. >> yes, sir. if you look at the manufacturers they say it comes with a specific 5 pound trigger. how they're achieving their numbers, that's beyond my scope for that. >> there's testimony concerning an internal holster for a concealed weapon. is that in any way an unsafe way to handle or to carry a weapon? >> carrying an internal -- the idea behind a concealed weapons permit is you have to keep it concealed. anytime

i was thinking about me as a person. i was thinking, i'm not a bad person and i just didn't know. i agree with karen that people are moved by individual stories. i filmed for over three-and-a-half years. i went to each of the training sessions. gideon's promise they get together every six months. i went to all of those and in between those trips i went to visit the individual lawyers. i thought if i can show people what their -- because i kept wanting to answer the questions why could anybody do this job. i wanted to turn that around and say how can you represent that people from the perspective of the people doing the work and what was motivating them and i thought it was to tell it through their eyes and show why they get so emotionally invested. the thing i would say is when you make a film, it can be very lonely you are by yourself with an editor and doing what you think you should do. so seeing with an audience what has been the most gratifying is people are rooting for the clients and in every screening somebody will stand up and say, it's young people and they will say, at

typically that person will walk right in. you know, be sworn in and we'll get the name and find out who will be up first. that has not happened yet. again, it's still unclear, wolf, whether the jury has entered the courtroom yet. we're monitoring and, of course, we'll let you know. >> trayvon martin's parents are inside and george zimmerman are inside and all the attorneys are inside and judge debra nelson is inside, as well. hold on a moment as we await the start of this third week of this trial. let's bring in page pate, a criminal defense attorney and on site at the trial in sanford, florida, legal analyst sunny hostin and civil rights activist and organizer of atlanta's i am trayvon martin rally. attorneys are off aeriering the defense in court. but frank taffy has been offering his own defense outside the trial. here's what taffy said about george's previous classes and his claim about certain florida laws. >> i've taken courses before in college and it doesn't mean that i could know detail amount to any specifics if i'm

it helps a person's self-image to feel gainfully employed. i like to tell employers, when i do employer training, that the thing about people in recovery is that you know what their issue is. you don't have to guess. i believe it's very important to the person in recovery, for a sense of self-responsibility and human dignity, and for the employer, in seeing that he has a workforce that's largely untapped, that's willing to work and will be loyal to the employer. the reason why i got into this profession is because of my family history. in my own recovery, i started using before the age of 10, and had a lot of medical issues as a result of early use. this profession, literally, has saved my life. i would not be still in recovery today. i would not be alive today if i had not put myself into this profession. if i'm talking with a person initially, i'll let slip enough for them to figure out that i've been there and done that. but after that, real treatment has to come in, and the real treatment is what pays off. treatment is effective and that