. >> reporter: peter kits miller is the president of the maryland automobile dealers association and understands the difficulties that dealers are under. >> we're sort of the front line people. we're the ones to take care of the problem, so the dealers have been working, you know, closely with toyota to tell them, look, we have to take care of these customers. i think they've got a process in place now to do that. >> reporter: peter says it should take an hour to make the adjustments. some consumers still aren't convinced they would trust a toyota. >> i think they obviously have not been true to their consumers and have not done the fek cal inquiries that they should have done. they have repeat, repeat, repeat, so something's wrong. >> reporter: others are not swayed by the latest problems. >> we buy, too. >> i do believe in them. i do believe that whatever's going on with them, they will make it good. >> reporter: the authority affected the car dealerships. we'll have to wait to see how the sales are this spring and summer. i'm don harrison for abc 2 news. >>> general motors is read