peter underwood thought... and jacob aron added...from the bbc was available to discuss the review�*s findings, although it did tell us that the corporation's board has asked the executive team for an action plan to address the challenges it lays out. but i am pleased to say that i'm joined on the line from oxford by one of the review�*s co—authors, sir andrew dilnot. so what were your key findings? did anything surprise you? so our key findings were, well, firist of all, i say that we spoke we spoke to a very large number of people both inside and outside the organisation. and we deliberately spoke to people who we thought would be critical as well as supportive, but without exception, everyone we spoke to said what a great thing they thought bbc was, how lucky we were to live in a country where such an organisation existed, even those who had serious concerns about particular aspects of what the journalism had been in this area. so that's the important thing to say first. like any assessment, it's easy to focus just on the negatives