what's been limited to items that were addressed in part d, we >> board members, peter witt. like the trolley, i like to make noise, too. 23-year taxi driver, native san franciscan. i was wondering when taxi drivers are going to be recognized for their value in this city. we work awfully hard. we take dangerous customers as well as little old ladies to the church. i'm not going to talk trash here, but i'm still waiting for my driver's appreciation award. i do surveys of a thousand customers every year. well, a thousand users every year. taxi users specifically. i get a 93% return rate. 14 years i've been doing this. 500 the first year, a thousand there after. i was wondering if you would wonder how much money that would save you, how much a two surveys will cost you -- i noticed your best proposals -- proposals -- best practices proposals. i was wondering if you knew how much it cost to do two surveys. that's not to mention the data that's stored in these surveys, which is history. if you don't know history, you don't know the future. i was wondering if that's -- it's pricele

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