. >> reporter: while some think they have been infected by the headline grabbing "wannacry" or "petyansomware virus, this person of best buy says most have been duped by malicious looking pop-ups that are simply ransomware look-alikes. >> most commonly what we see, they are just the pop-ups that take advantage of the notoriety of the big name ones. >> reporter: he says it's relatively easy for a pop-up to temporarily lock your computer in hopes of scaring you into paying up or, works, handing over access -- or, worse, handing over access to your machine. >> usually best thing to do just reboot. >> reporter: try force quitting any open controls by hitting control-alt-delete. she smelled a scam so she brought her computer to best buy where they fixed it in minutes. now she is sharing a message of her own. >> if i can prevent one person from paying $149 then i'll be happy. >> reporter: in general, experts recommend against paying even if you are the victim of a real ransomware attack. in these days, everyone should keep files backed up on an external drive. the ftc recommends backing up