whenever you are ready. >> we are just waiting for the pg&e supervisor. we are just going to hang out. >> reporter: this dispatch log obtained under the public records act shows pg&e's public liaison was marked as en route from the peninsula at the time. fire crews's patience are being tested as they wait outside even after they say they have found guy who can let them in. >> we have got a guy who says he is filling in and can let us in. >> stand by. >> hold off. >> it's not me. these guys want to go in. i'm telling them they have to hold off. >> reporter: 9:53 a.m., more than 20 minutes after fire crews first arrive. one firefighter tells the commander he has found a way into the rear of the building and he suggests he can put the fire out easily. once again he is ordered to hold off. then a fifth on the roof warns the smoke is getting blacker, a sign that the fire is getting worse. >> truck 3 on the roof. it does appear like the smoke isset going a little darker. >> reporter: only then, at 9:54 nearly an hour after the fire started did one of the crews

on september 9, 2010, pg&e learned a tragic lesson we can never forget. gas pipeline ruptured in san bruno. the explosion and fire killed eight people. pg&e was convicted of six felony charges including five violations of the u.s. pipeline safety act and obstructing an ntsb investigation. pg&e was fined, placed under an outside monitor, given five years of probation, and required to perform 10,000 hours of community service. we are deeply sorry. we failed our customers in san bruno. while an apology alone will never be enough, actions can make pg&e safer. and that's why we've replaced hundreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. ==raj/2shot== but its good torture. extra inninsg at dodger stadium. ==take vo== some yoiung giants fans in l-a. little past their bedtime... but its worth it. in the 11th...

him well. >> the 41-year-old woods will be arraigned on july 5th. >>> nbc bay area learned it took pgbefore they could get inside. >> investigate of reporter edition into what went wrong and why it reminds of pg&e's checkered response to the deadly sand bruno explosion. >> reporter: this is the first san francisco fire officials heard of what was going on at pg&e larkin street substation on april 21st. our investigation shows this call came more than 25 minutes after a blast that sent workers running from the building and left 88,000 residents and businesses without power. but that was only the start of the problems that morning. >> they had an explosion in there. no one is injured. any all left the building. and it's locked up at this moment. we're waiting for a supervisor to respond out. to let us in. >> san francisco supervisor aaron peskin says he was shocked when he heard what happened. >> the fact that the fire -- that the pg&e personnel left and closed the doors and locked them -- i mean, how does -- how do things like that happen? just crazy. >> the next 25 minutes san francis

while an apology alone will never be enough, actions can make pg&e safer. and that's why we've replaced hundreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. >>> his childhood prevented many challenges in today's students rising above had a choice, be a follower or leader. >> reporter: that smile is what makes him unforgettable. and he does want to be remembered and known by future generations of students as a role model. >> you really don't see african- americans or african-american males. me breaking that barrier is a huge thing for me. >> for most of his childhood, he lived with his grandparents. in middle school, his grandfather died and the family struggled to pay the bills. >> he was flunking classes, but he says mentors stepped in. >> the turnaround for me was like, i don't want to be the next person in

and when pg&e provides its gas, it's much cheaper than skparks gas, pg&e charges her an average of 42ll we can't control what p grg & for distribution. i said i'm going to call 7 on your side. >> reporter: we called sparks and sparks reimbursed her for the extra she paid. the statement from spark energy, we worked swiftly to terminate ms. hollis's contract. >> that worked out fant fant was just so happy. >> if a salesperson offers a contract for familiar gas, remember pg&e will still charge you for the delivery of the gas and the delivery scharcharges ae bulk of what you pay. my number is >>> all right, on his second day on the job, san francisco's new superintendent went a little old school, literally. abc7 news was in the west portal area as vincent matthews visited herbert hoover middle school, the same school he attended as a kid. >> our grades didn't reflect what our test scores were, and so we had a class for those students and we had a teacher that constantly pushed us to do better in our classes. >> superintendent matthews says he will talk to parents and teachers throughout s

&e substation, and pg&e has apologized for the outage. as for the dispatch issues, officials say we are still about a year away from hiring and training enough dispatchers to staff the 911 call center. reporting live in san francisco, amy hollyfield, abc7 news. >>> developing news in san jose's willow glen neighborhood this morning, here's a live picture from the scene of an officer-involved shooting near lincoln avenue. police killed and shot a suspect involved in a double fatal shooting inside. no relationship known between the suspect and the victims. matt keller will have a live report for us coming up. >>> an investigation this morning after a golden gate transit bus hit and killed a pedestrian. it happened last night at broad moore. the bus was empty at the time and it's not clear if the pedestrian was in a crosswalk when the bus hit him. >>> and then he's optimistic the gop health care bill will pass later this morning. the president was lobbying to sway those still undecided. the margin today is expected to be razor thin. californ

not only did pg&e fail to report the fire, there was a 40-minute delay in shutting off the gas. in the end eight people were killed and 38 homes destroyed. pg&e ended up paying more than $1.6 billion in fines and other penalties for its handling of the incident and other safety violations. peskin fears that not much has changed. >> in the fact that in the wake of san bruno, pg&e still doesn't have basic safety protocols in place and demands an investigate. >> reporter: pg&e told us they had their own first responder crews at the scene at 9:25 before the company alerted san francisco authorities. but they did not answer questions related to their handling of the incident. the utility has brought in an outside engineering crew to determine what happened. >> and if you have a tip for our investigative unit, give us a call. 888-996-tips. you can always send us an e-mail as well to the unit river@nbc.com. >> we're learning more about the victims of the high speed crash. two teenagers have been identified as brianna ortega and simon sotelo, happening in one of the city's oldest busine

pg&e did not follow their own rules. they exhibited a willful and blatant disregard for the safety of the people who came into this building and the people who lived there. >> pg&e failed to bring safe power into the ghost ship. that's why they're being brought into this lawsuit. it's not a matter of deep pockets. it's a matter so it doesn't happen again. >> reporter: she says she was reluctant at first to get involved in litigation but knew she had to take action. >> can we just make something like this not happen again. people's 22-year-old children should not be dying because they went to listen to music. >> reporter: pg&e says it hasn't seen the lawsuit but its thoughts and prayers were with the families. in a statement the utility said we have reviewed our records and over the last ten plus years, there are no reports of thefts from this location or adjacent premises. the lawsuit also names the owner and the manager of the building. a spokesman for the building owner declined to comment. alameda county prosecutors a

while an apology alone will never be enough, actions can make pg&e safer.undreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. >>> an intrepid bear had exciting day wandering l.a. area neighborhood. chowed down on avocados and swam in a pool. had a run-in with a dog. before the bear escaped safely over a fence. there running from the dog. deer no match, took off easily. neighbors say the bear is often prowling the neighborhood, getting into trash cans and getting fruit off trees. causing no trouble but don't want to mess with a bear. >> it's a nice day. >> i don't know what the dog was thinking, bear turned around, oh, maybe not a good idea. >> regret that. >> who thought the a's could be better than food. water. internet. we need it to live. but what we don't need are surprises, like extra monthly fees. i see y

while an apology alone will never be enough, actions can make pg&e safer. that's why we've replaced hundreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. thit was shaping up to be a most miserable day. ♪ but then, destiny struck. did may imagine april showers bringing her fashionable, flowers at such a sunny price? never but that's the beauty of a store full of surprises. you never know what you're gonna find, but you know you're gonna love it. marshalls. your surprise is waiting. >>> it may look like a joyride but tom cruise was actually hard at work this weekend on mission impossible 6 shooting a motorcycle chase through the streets of paris. >> here's my question, how does that man still look so young? >> not an mission impossible tomorrow. >>> timeless diva. the tale of two mariahs. first of all, there's fr

while an apology alone will never be enough, actions can make pg&e safer. that's why we've replaced hundreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. >>> san francisco public schools will soon begin asking papers to pay for after school programs that are usually free. that's because the districts will no longer be receiving millions of dollars in funding that helped pay for those programs. rob. >> reporter: julie it is now about 5:30 p.m. and many students here at marshall elementary still have not gone home yet. they are in after school programs, and across the city, many programs where parents used to get for free will now have to start paying. >> that's okay. at the end we will come back to you if you need more time to think. >> reporter: it's after school in san francisco's mission district. >> we have

pg&e identified where they are using a drill. most on properties where pg&e already bought out several homeowners. >> we understand we have to rebuild public trust. this is part of doing that, reaching out to community and talking about these issues is part of the rebuild. >> reporter: pg&e says toxins near the surface have been and will be removed. those deeper will stay in place covered by protective barrier. residents say they left reassured that everything will be fine and property values not affected. >> would be affected if vapor coming up three flights. i don't think it's going to be the case. >> reporter: that's the hope, putting their trust in pg&e. san francisco, lilian kim, abc7 news. >>> back to willow glen. happening at lincoln and nevada avenue. katie marzlo is live with late details. >> reporter: standing exactly at that corner. lincoln and nevada. whatever is happening is further down the street, down lincoln. step out of the way so you can see the large police presence in the area. we understand the s.w.a.t. team

por eso están demandando, entre otros, al dueño derick almena, y también a la compañía pg&e...o "porque pg&e tiene medidores...y este edificio estaba agarrando electricidad de otro edificio y no tenía medidor, pero pg&e tenía que saber que es lo que estaba pasando " no obstante en un comunicado , pg&e nos dijo que "en los últimos 10 años no tenemos reportes de robo eléctrico o anomalías; ni en esa ubicacin, ni en ningún edificio aledaño. estamos cooperando con las autoridades" outro los abogados también van a presentar una queja contra la ciudad de oakland, el condado de alameda y el estado de california en los próximos días... por ley esto no se puede hacer hasta que se cumplan los seis meses del siniestro... eso sucederá el próximo 2 de junio vobox/cesar ---25 miembros del equipo nacional de respuesta llegaron al lugar en donde se report un incendio de cinco alarmas sobre la calle san pablo y la cuarenta de emeryville... ---esto a fin de ayudar a investigar el incendio reportado el pasado 13 de mayo... ---los especialistas estn trabajando en conjunto con el departamento de po

while an apology alone will never be enough, actions can make pg&e safer.e replaced hundreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. ♪ swinging, swaying records playing, dancing in the street ♪ >> blake shelton went a little bit rock 'n roll, with one of his two finalists on "the voice" last night. tonight a champion will be crowned, and, will it be the last time we see our favorite coaches in love? blake is clearly so smitten he couldn't help gushing about his girl with e.t. online's denny directo. >> oh, my god, i swear, at some point it's kind of builds your ego up when you walk into a room with gwen. but also it's a crashing blow to your ego when you realize all the cheers and people shouting at ya, you realize it's not you, it's her. >> clearly blake is going to miss gwen at work, she's leaving the sh

pero tambin, contra pg&e sot christopher dolan/abogado "porque pg&e tiene medidores...y este edificioando electricidad de otro edificio y no tena medidor, pero pg&e tena que saber que es lo que estaba pasando" no obstante en un comunicado, pg&e nos dijo que "en los ltimos 10 aÑos no tenemos reportes de robo elctrico o anomalas; ni en esa locacin, ni en ningn edificio aledaÑo. estamos cooperando con las autoridades" la fiscal de la ciudad, por su parte, est realizando una investigacin criminal sobre el siniestro, pero segn su oficina, an no saben cuando tendrn un informe final. outro los abogados tambin van a presentar una queja contra la ciudad de oakland, el condado de alameda y el estado de california en los prximos das... por ley esto no se puede hacer hasta que se cumplan los seis meses del siniestro... eso suceder el prximo 2 de junio take vo / blanca --comenzaron las audiencias para decir la sentencia de antoln --comenzaron las audiencias para decir la sentencia de antoln garca-torres luego que fuera hallado culpable. --los abogados de la defensa intentaron que el jurado tenga c

while an apology alone will never be enough, actions can make pg&e safer.t's why we've replaced hundreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. yes, the fuel is complimentary for up to three years. yes, it has an epa-estimated range of 312 miles. yes, you will probably have to answer lots of silly questions from strangers. yes, this is a mind-blowing marvel of technology. and, yes, you can buy it today- because the future doesn't start next week, next month or next year... the future starts now. in the hydrogen-fueled toyota mirai. the country tonight.. hanging out with what he calls: ordinary americans. zuckerberg surp >>> facebook ceo mark zuckerberg hanging out with ordinary americans. >> he surprise a family in ohio. they call -- got a call asking to host a surprise guest. sure, they said. they had no

while an apology alone will never be enough, actions can make pg&e safer. and that's why we've replaced hundreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. >>> developing news from maryland, 25 people were hurt after this charter bus overturned along a busy interstate. two of the injured were flown to nearby trauma centers. the crash happened this morning on interstate 95 between philadelphia and washington, d.c. at least one other car was involved in the accident, but it's unclear what caused the bus to overturn. >>> investigators in new york city try to pin point the cause of a massive fire that destroyed a historic synagogue. it was built in lower manhattan in 1850, but closed in 2007 and has been abandon ever since. the synagogue once served as the house of worship for a russian orthodox jewish congregati

pg&e identified where they are using a drill. properties where pg&e already bought out several homeowners. >> we understand we have to rebuild public trust. this is part of doing that, reaching out to community and talking about these issues is part of the rebuild. >> reporter: pg&e says toxins near the surface have been and will be removed. those deeper will stay in place covered by protective barrier. residents say they left reassured that everything will be fine and property values not affected. >> would be affected if vapor coming up three flights. i don't think it's going to be the case. >> reporter: that's the hope, putting their trust in pg&e. san francisco, lilian kim, abc7 news. >>> back to willow glen. happening at lincoln and nevada avenue. katie marzullo is live with late details. >> reporter: standing exactly at that corner. lincoln and nevada. whatever is happening is further down the street, down lincoln. step out of the way so you can see the large police presence in the area. we understand the s.w.a.t. team is he

pg&e still charges customer for delivering it.g&e provides its own gas, it's much cheaper than spark's gas. pg&e's gas costs her an average of 42 cents per thermcompared to spark's 74 cents. she contacted spark energy. >> they said we can't control what pg&e charges you for distribution. just like, wow. >> reporter: spark said it would cancel the contract but it could take months. >> i'm like okay, fine. i think i'm going to call 7 on your side. >> reporter: we contacted spark. the company released her from the contract and reimbursed her $100 for the higher rate she paid telling us, we work swiftly to terminate ms. hollis's contract. new to the market rules in the state, the cancellation could not occur till pg&e's next available meter read date. >> that worked out fantastic. ivity just so happy reporter. the take away for everyone, if a sales person offers a contract for gas, remember pg&eing will still charge you for deliver and the delivery charges are the bulk of what you say. i'm michael finney, 7 on your side >> shaquille o

while an apology alone will never be enough, actions can make pg&e safer. and that's why we've replaced hundreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. >>> welcome back to mornings on 2. >>> members of the international olympic committee will be continuing their tours today, during the various la sites like the rose bowl in pasadena, dodger stadium. they are in that three-day visit, looking at sites in long beach, santa monica and other close locations that could host specific olympic events. the ioc will choose between los angeles and paris during the meeting in september. >>> the giants beat the mets, 6- 5 snapping that losing streak. the giants look like they would lose and that erupted in the ninth inning, scoring four runs in the highlight was a three run double by the rookie third baseman. this was

it's located. >>> and pg&e learned a tragic lesson we can never forget. this gas pipeline ruptured in san bruno. the explosion and fire killed eight people. pg&e was convicted of six felony charges including five violations of the u.s. pipeline safety act and obstructing an ntsb investigation. pg&e was fined, placed under an outside monitor, given five years of probation, and required to perform 10,000 hours of community service. we are deeply sorry. we failed our customers in san bruno. while an apology alone will never be enough, actions can make pg&e safer. and that's why we've replaced hundreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. ♪ whatever it is that floats your boat... ...or tickles your tastebuds... ♪ ...or brightens your day... ♪ ...even if you've never tried it before... ♪ ...just know that.

while an apology alone will never be enough, actions can make pg&e safer.replaced hundreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. >>> how would you describe your ideal southern gentleman? >> bonner. >> wow. okay. >> ouch. that's got to hurt. but i feel you, girl. normani throwing some shade at her two dancing partners tonight. val and alan. but before we get into how that trio's going to work out, i asked if she's even healthy enough to dance. okay, how's your back? >> it's getting better, honestly, yeah, i can get up out of bed now. my mom has to help me. >> oh, no. >> but yeah, my medicine is really kicking in and i'm killing it. >> she doesn't know where she is, but she's feeling better. >> normani may be on the mend from a back and hip strain, but tonight, she'll have to pull double duty, performing t

while an apology alone will never be enough, actions can make pg&e safer. that's why we've replaced hundreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. >>> spurs-rock playing now. who do you think the warriors want to play? >> doesn't matter who they want to play. this just into the fox 2 sports department. they definitely will be playing the san antonio spurs. you can guarantee that. the rock just completely laying an egg. we'll visit that equation in a little bit. but first of all the warriors as they get ready to play the spurs on sunday at the oracle. they're just about as healthy as they have been all year, trying to get a little work in. no real issues physically, but they have a great thing going for them. and that would be the bench. and in particular we're going to talk about shaun livingston today.

pg&e will look for chemical contamination in the bay floor.ing to be held at four mason's building a at 6:00 p.m. >>> maybe you are wearing your gold and blue this morning after the team scored the first nine points of the game against utah and never looked back. the warriors led the entire game and beat the jazz 106-94 at oracle arena. the warriors say they are focussed on defending their court in game two. >> game twos are tough, and we can't be relaxed, because happy and relaxed teams get beat. >> if you are not going you can watch the game on our sister network, espn. >>> and dub nation, we love to see how you are supporting the warriors in the playoffs. share your videos and pictures and use #dubon7 see them right here. >>> east bay hills and valleys have the greatest potential for poor air quality. as ph right now all the air is fine on the first summer spare the air alert. here's a look at 101 and 880 in sunny san jose. it's going to be the hottest commute inland for the week. mass transit, dry and sunny today. check out the temperature

while an apology alone will never be enough, actions can make pg&e safer. and that's why we've replaced hundreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. yes, the fuel is complimentary for up to three years. yes, it has an epa-estimated range of 312 miles. yes, you will probably have to answer lots of silly questions from strangers. yes, this is a mind-blowing marvel of technology. and, yes, you can buy it today- because the future doesn't start next week, next month or next year... the future starts now. in the hydrogen-fueled toyota mirai. police shot and killed a man, they say was stabbing another man .. at market and 5th streets. this was around 11:30 this morning. we )ve just learned from sources t >>> an update on the officer involved shooting in san francisco. police shot a man they say was stabbing

while an apology alone will never be enough, actions can make pg&e safer.hy we've replaced hundreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. >>> good morning, everyone, here's a live look outside, time now is 8:44. this is down in santa cruz, the clouds sticking around for the start of the weekend and we also have piled temperatures, too, lisa argen returns with the full accuweather forecast. >> in sports, the jazz versus utah, golden state will take to take the lead. coverage begins at 5:00 p.m.. this afternoon the giants will try to rebound from last night's by the reds. abc 7 sports director larry biel has the highlights in the sports report. >> good morning. the giants have a long rain delay. they kept raining. a great idea to go to the christian home actually went to the same high school t. pitch is 40

while an apology alone will never be enough, actions can make pg&e safer.nd that's why we've replaced hundreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. >>> the nissan sports report coming up next on kpix5. o far this season, >> i know it's just play, but there is a growing sense of urgency for the giants to get their act together having won just one series so far this season. how about a chance to match that tonight with a win in los angeles. vince scully was inducted into the giants ring of honor. the shark allowed three hits, an unearned run and 11 strikeouts over eight innings, but the game went into extras. the 11th inning a double off joe panik. ken is laughing because the score he gets. giants win 4-1 to take two of three from the series. >>> the a's trevor plouffe fan club, the whole family there to

while an apology alone will never be enough, actions can make pg&e safer. and that's why we've replaced hundreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. >>> house republicans today passed their plan to repeal and replace obamacare. it now goes to the senate. not a single democrat voted for the bill. 20 republicans also rejected it, but all california's 14 republicans voted yes. governor brown says millions of californians will lose coverage. those with preexisting conditions will be abandoned and costs will skyrocket. let's go to abc7 news reporter kate larson live in san francisco. kate, people are rallying outside senator diane feinstein's office. >> reporter: that's right. senator feinstein says she is 100% opposed to the bill and it is outrageous that house republicans passed it given the fact nobody f

pg&e will be hunting for chemical contamination over the summer. cleanup of contaminated soil is already under way in some parts and as part of that effort, pg and e has quietly bought the property from homeowners. despite all that's going on, pg avrnd e wants to reassure residents. pg and e says much of the contaminated soil has been found deep under the ground. the toxins have been cancer causing chemicals that could be brought to the surface with more development. we'll have more information from tonight's meeting when abc7 news reports 11:00 p.m. >>> there was some concern in the east bay over flaring at chevron's richmond refinery. this is what it looked like just before 4:30 this afternoon. you can see the flames there, chevron says it was an equipment malfunction. >>> developing news out of san francisco, a deadly officer-involved shooting after a stabbing on market street. the whole confrontation began with an argument over a sand witch. yellow tape blocked off the popular tourist spot. it happened on market and fifth streets just a short d

while an apology alone will never be enough, actions can make pg&e safer. that's why we've replaced hundreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. >>> good tuesday morning. let me be the first to ask you -- is it hot enough for you yet? alexis told me yes. the bay area went from non-stop rain to non-stop heat. this is the santa cruz beach. it's about to get hotter today and tomorrow. >> who doesn't have air conditioning? looks like we're coming over to mike's and natasha's. >> we'll host you. >> you're closer to i am than everybody else so pack your bags. you're coming to see me. we have heat out there and it's stuffny in some areas, especially places like a

while an apology alone will never be enough, actions can make pg&e safer.reds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. food. water. internet. we need it to live. but what we don't need are surprises, like extra monthly fees. i see you, fee, played by legendary actress anjelica huston. you got me, mark. we just want fast internet for one, simple rate. for all the streaming and the shopping and the newsing, but most of all... for the this. internet for one everyday simple price and no extra monthly fees. >>> here is a look at the sales force tower. one day soon you might see the tallest public art institution in the country lighting up the night sky. the city planning commission is considering a plan to add a nine-story sculpture to the top of the building. these images were provided by boston properties. the

while an apology alone will never be enough, actions can make pg&e safer.t's why we've replaced hundreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. >> closed captioning for this newscast is sponsored by living spaces. >>> all eyes up in the sky. witnesses of a mysterious top secret liftoff into space. >> spacex launched it's falcon 9 spacecraft from cape canaveral, florida. this was spacex's first launch for the national reconnaissance office. >>> there are a lot of reasons the giants are off to a terrible start. two of them are guys named pence and posey. could they jump start their seasons against one of the best pitchers in baseball? we're up next. ,,,,,,,,,,,,,, when denny's adds melty gouda cheese to a 100% beef burger a certain amount of classiness is to be expected. woah, okay. not that much. the all n

on september 9, 2010, pg&e learned a tragic lesson we can never forget. this gas pipeline ruptured in san bruno. the explosion and fire killed eight people. pg&e was convicted of six felony charges including five violations of the u.s. pipeline safety act and obstructing an ntsb investigation. pg&e was fined, placed under an outside monitor, given five years of probation, and required to perform 10,000 hours of community service. we are deeply sorry. we failed our customers in san bruno. while an apology alone will never be enough, actions can make pg&e safer. and that's why we've replaced hundreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. for a u-c berkeley rugby player who was partially para >>> the community really coming together for a uc berkeley rugby player partially paralyzed during a game. >> he i

and when pg&e provides its gas, it's much cheaper than skparks gas, pg&e charges her an average of 42ts per energy. >> they said well we can't control what p grg & e charges for distribution. i said i'm going to call 7 on your side. >> reporter: we called sparks and sparks reimbursed her for the extra she paid. the statement from spark energy, we worked swiftly to terminate ms. hollis's contract. >> that worked out fantastic, i was just so happy. >> if a salesperson offers a contract for familiar gas, remember pg&e willtill charge you for the delivery of the gas and the delivery scharcharges ae bulk of what you pay. my number is 415-954-8151. >>> all right, on his second day on the job, san francisco's new superintendent went a little old school, literally. abc7 news was in the west portal area as vincent matthews visited herbert hoover middle school, the same school he attended as a kid. >> our grades didn't reflect what our test scores were, and so we had a class for those students and we had a teacher that constantly pushed us to do better in our classes. >> superintendent matthews

on september 9, 2010, pg&e learned a tragic lesson we can never forget. this gas pipeline ruptured in san bruno. the explosion and fire killed eight people. pg&e was convicted of six felony charges including five violations of the u.s. pipeline safety act and obstructing an ntsb investigation. pg&e was fined, placed under an outside monitor, given five years of probation, and required to perform 10,000 hours of community service. we are deeply sorry. we failed our customers in san bruno. while an apology alone will never be enough, actions can make pg&e safer. and that's why we've replaced hundreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. captioning funded by cbs and ford. we go further, so you can. >> thousands of soldiers and civilians recently completed the bataan memorial death march, a grueling 26.2

pg&e has been named as a defendant in the fire that killed 36 people last december. abc7 news reporter laura anthony is live at the ghost ship in oak land tonight with the story. >> reporter: there's been a lot of discussion about who, which agencies were inside this warehouse before the fire, city inspectors, police, the fire department, but now a new lawsuit claims pg and e should also carry some of the blame. >> pg and e failed to follow its own rules that requires them to provide electricity to any facility like this in a safe manner. >> pg & lite. pg&e crews installed smart meters in the building in the past two years and should have noticed the dangerous conditions, including a maze of extension cords that investigators believer caused the fire. a pg&e spokesperson said that we have reviewed our records and over the last ten years we have no reports of electric theft or any other anomalies at this location or any others. we're fully cooperating in the investigation of these events. >> kids want to be able to express themselves and play their music and learn and

now, these new allegations accuse pg&e of negligence for failing to identify a dangerous condition or cut off power to the warehouse that was being illegally used as a living space. abc7 news reporter laura anthony. >> reporter: could pg&e have prevented the deadly ghost ship fire? that's the premise of a new lawsuit filed by 18 families who lost loved ones last december. >> pg&e failed to follow its own rules that requires them to provide electricity to any facility like this in a safe manner. >> reporter: pg&e is included in the new master lawsuit filed against the owner of the bilding as well as the ghost ship manager derek almina among others. the sutd alleges pg&e screws installed smart meters in the building in the past two years and should have noticed the dangerous conditions, including a maze of extension cords that investigators believe caused the fire. in a response, the pg&e spokesperson told abc7 news, we reviewed our records and over the last ten plus years we have no reports of electric theft or any other anomalies from this location or the adjacent premises. we are ful

pg&e has been named as a defendant in the fire that killed 36 people last december. abc7 news reporter laura anthony is live at the ghost ship in oak land tonight with the story. >> reporter: there's been a lot of discussion about who, which agencies were inside this warehouse before the fire, city inspectors, police, the fire department, but now a new lawsuit claims pg and e should also carry some of the blame. >> pg and e failed to follow its own rules that requires them to provide electricity to any facility like this in a safe manner. >> pg & e is named in the new lite. pg&e crews installed smart meters in the building in the past two years and should have noticed the dangerous conditions, including a maze of extension cords that investigators believer caused the fire. a pg&e spokesperson said that we have reviewed our records and over the last ten years we have no reports of electric theft or any other anomalies at this location or any others. we're fully cooperating in the investigation of these events. >> kids want to be able to express themselves and play the

while an apology alone will never be enough, actions can make pg&e safer. and that's why we've replaced hundreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. >>> so, are you more and more confused with your bill every time you go out to eat. >> you see a service charge, healthcare surcharge or maybe a minimum wage surcharge? how much are you actually supposed to tip? michael. >> i used to use. >> the app. >> look, when you dine in restaurants you might have noticed that little extra line on the bottom of the receipt. well, tonight i look at what surcharges and tips really mean for both you, the employees, and the restaurants. when san mateo upped the minimum wage from $10 to $12, restaurant owner brad goldberg chose not to absorb the cost or charge more on his menu. instead he add a 3% surcharge to each an ever

aron's pg&e bills just keep going up. he likes the idea of energy options if it can save him money. >> if you can provide me a new option, i'll take it, definitely. >> reporter: pg&e won't be going away. the company's infrastructure will still be used to carry electricity. >>> several cities in the bay area already have community choice programs but san jose's would be the largest so far. >>> cyclists completed one of the toughest sections. american ian boswell finished third on this reg. >>> cool down for one day, then warm up after that. right now, we have plenty of sunshine. it looks so warm from this particular picture, but with the breeze from the ocean, nah. low 70s napa, concord and san jose. it will be cooler tomorrow. believe it or not, the first couple days of may has skewed these numbers, but we're running warmer than average halfway through the month. two degrees above average in santa rosa. and one degree above average in san francisco. your weather headlines: tomorrow will be a cloudy day with a tiny chance

while an apology alone will never be enough, actions can make pg&e safer.and that's why we've replaced hundreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. [ man narrating ] in the criminal justice system, sexually based offenses are considered especially heinous. in new york city, the dedicated detectives... who investigate these vicious felonies... are members of an elite squad... known as the special victims unit. these are their stories. morning! mr. and mrs. gillette! it's mike! uh, do you want me to load the luggage now? um, traffic's really heavy. we should be leaving now. [ barking ] hello. you filthy bugger. you are not getting into my nice, clean caddy covered in-- it's blood. mrs. gillette?

while an apology alone will never be enough, actions can make pg&e safer.nd that's why we've replaced hundreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. you pull up. fill up. and go along your way. thieves got away with something far more valuable. because that 5 minute trip to get gas just cost you your credit card numbers. how do they do it? skimmers-- a device to steal credit card numbers. sometimes they put them on the outside of the pump where you put your card in. but wait. the bad guys are getting sneakier-- and going inside. we went out with inspectors from the

on september 9, 2010, pg&e learned a tragic lesson we can never forget. this gas pipeline ruptured in san bruno. the explosion and fire killed eight people. pg&e was convicted of six felony charges including five violations of the u.s. pipeline safety act and obstructing an ntsb investigation. pg&e was fined, placed under an outside monitor, given five years of probation, and required to perform 10,000 hours of community service. we are deeply sorry. we failed our customers in san bruno. while an apology alone will never be enough, actions can make pg&e safer. and that's why we've replaced hundreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. steps.. to investigate allegations about a state >>> university of california officials are taking the first steps to investigate allegations about a state audit. the bo

tonight pg&e says, "pg&e is focused on making things right for businesses and others who suffered financial losses resulting from the outage." >>> one of san jose's newest employees mysteriously quit just after two weeks on the job. tonight some are wondering did his past catch up to him? kpix5's maria medina is live in san jose. maria, you discovered some red flags when this guy was working for another bay area city? >> reporter: well, ken, we're talking about a man who was hired to help the very poor find housing in richmond, but while some lived in horrible conditions he was eating $400 meals and taxpayers were paying for it. >> roaches or mice, bedbugs. >> i can't put them in my cab because bugs get in there. >> reporter: several years ago residents at the richmond hacienda apartments got so fed up with living conditions . >> there's still dead roaches underneath my sink. >> reporter: -- they called for the firing of jim jones. audits found under his watch it was at a $700,000 deficit while he ate on the taxpayers' dime. last year he landed a job with san jose as deputy director for the

in alameda court, pg&e was negligent for failing to provide safe service. >> pg&e contributed.hey did not follow their own rules. they exhibited a willful and blatant disregard for the safety of the people who came into this building and the people who live there. >> pg and, e failed to bring power into the ghost ship. it is not a matter of deep pockets. it is cullpability so it doesn't happen again. >> she was at first reluctant to get involved. >> can we make sure this doesn't happen again? 22-year-old children shouldn't die because they want to listen to music. >> their thought and prayers are with the families. we have reviewed our records. we have no reports of electric theft. the landlord is named and the organizer of the event who rented space to artists. alameda prosecutors are still continuing the investigation. charges can't be factually or legally reported. >> a bay area man is behind bars accused of beating a 10- month old puppy. what led to his arrest. >>> tracking a warm up. how cool it got today. it goes the other way tomorrow and into the weekend. >>> a bay area

a complaint says pg and he was negligent for failing to provide safe electrical service. >> pg and a contributed to this fire. they did not follow their own rules. they exhibited a willful and blatant disregard for the safety of the people who came into this building and the people who lived there. >> pg and e failed to bring safe power into the ghost ship. that is why they are being brought into this lawsuit. it is not a matter of deep pockets it is a matter of culpability. >> we felt lost her 22-year-old daughter in the fire. she said she was reluctant to get involved in the litigation but knew she had to take action. >> i don't want something like this ever take -- it to happen again. >> pg and he says they haven't seen the lawsuits but the thoughts and prayers are with the family. they say they have no report of electric threats for any other anomaly of -- for this location. the main tenant organized the event and rented live and work space to the artist. a spokesman for the business -- a building owner declined to comment. prosecutors are still conducting a criminal investigatio

these new allegations accuse pg&e of negligence. abc7 news reporter laura anthony live at the ghost ship with the story. laura? >> reporter: larry, there have been several lawsuits filed by families of the victims in recent months. this new lawsuit seeks to combine those into one master lawsuit. there are new allegations and one new high profile defendant. >> we have filed against pacific gas & electric company, pg&e. >> reporter: pg&e is now the latest defendant in a lawsuit filed by 18 families who lost loved ones in the ghost ship fire last december. >> for their negligence in supplying power to this building, for their failure to make it safe. >> reporter: pg&e is included in the new master lawsuit filed against the owner of the building as well as the ghost ship manager derek among others. pg&e crews installed smart meters inside the building and should have noticed the dangerous conditions, including a maze of extension cords that investigators believe caused the fire. in a written response, a pg&e spokesperson told abc7 news,

while an apology alone will never be enough, actions can make pg&e safer.'s why we've replaced hundreds of miles of gas pipeline, adopted new leak detection technology that is one-thousand times more sensitive, and built a state-of-the-art gas operations center. we can never forget what happened in san bruno. that's why we're working every day to make pg&e the safest energy company in the nation. the x-files... is the x-files... is next.then, we are back at 10:00 with the day's big stories, including people behaving badly, gary has sports and your four zone weather forecast with brittney shipp. it's the kron 4 news at ten ... right here on the bay area's news station. i no longer live with the uncertainties of hep c. wondering, what if? i let go of all those feelings. because i am cured with harvoni. harvoni is a revolutionary treatment for the most common type of chronic hepatitis c. it's been prescribed to more than a quarter million people. and is proven to cure up to 99% of patients who have had no prior treatment with 12 weeks. certain patients can be