phillip streible is a market analyst. are there any long-term effects? or is this just once the winter is over things will go back to normal. >> that's what i truly believe. prices, i believe, they'll top out and we'll start to come back down but i would still expect that next bill will probably shoot up on most of the consumers. >> reporter: new drilling techniques have increased production to record high amounts, but pipeline production has not grown as fast, causing price spikes in parts of the country. and while the amount of natural gas in underground storage is roughly the same as a decade ago, we are now withdrawing almost double the amount as we once did. now, to give you another measurement of this winter's impact, scott, the week ending january 10 saw the largest withdrawal of natural gas from storage facilities in this country in 20 years. >> pelley: and one school district in tennessee is closing because it ran out of propane. thanks very much, dean. today edward snowden said that he acted all alone when he stole top secret documents from the