problem that's much larger than phoenix. than just el paso, asked and hairman others asked, looking at pecific issues in el paso to provide all of the data that we collected. to look at you allegations heard from el paso hat appointments are set for veterans who request an appointment but the veteran never informed that the set.intment has been so when the veteran does not show up for the appointment that he did not know about because no him, it shows up on the veteran's record that he declined to come in and failed up, and does not harm the v.a.'s record in terms of performance on wait times. we've heard that anecdotally oftentimes in el paso. the oig ing it in report. hope you're looking into that as like s your system would to audit. >> we are -- i would be happy to personally to get the information you have that you've obtained from the veterans. value looking at that. > that's why phoenix resonates throughout the country beyond the tragedy of apparently 40 lives s losing their because of gross negligence in that facilit

phoenix project supported that. >> that's fantastic.before we run out of time, i want to talk about the meeting you had with michel obama's brother. we have some images of your kids meeting him. you went to image for success to get everybody all dolled up. >> yeah. they we so pleased. when they knew they had a chance to meet mhelle obama's brother craig robinson at dominican college, theyjust got prepared and image for success provided all of their clothing, and we went to see him. he was promoting his bock. each of them received an autographed copy of the book. what's most important is that phoenix project is a prevention program, too, so man of our participants are not -- have been fed with the legal system, but we also have a majority of them that have. so our goal is to help guide them to be productive members of society. >> jacari, we've run out of time, but i want to congratulate you on all your success. >> thank you, thank you very much. >> thank you for being here. unfortunaty we have run out of time. my thanks to all of our won

damning he claims the phoenix phoenix that already landed in america of course same take heede reader phoenix has come to define in modern american warfare as well as its internal homeland security apparatus indeed it's with the phoenix program that we find the genesis of the paramilitary zation of american police forces and their role as adjunct to the military and political security forces engaged in population control and suppression of dissent markets amazing that i didn't even he know about the phoenix program and i know a lot about covert cia operations i mean it's incredible that this really apparently did provide this blueprint for the ongoing war on terror can you speak more of that. well yeah and the fact that you don't know about the program. basically means that you don't know about the book and you don't know about the book because the book was marginalized ignored and so on doug valentine had a lot of trouble i mean initially he got the go ahead from william colby the head of the cia who was the most prominent defender of the program before congress and on that basis val

the phoenix arson squad stand by its accusation.ripple the cases against sloan and capels, leaving both side with a sense of justice unserved. for more answers, we'll have to wait for the findings of that public safety investigation, expected out in the coming weeks. for "nightline," i'm byron pitts, in phoenix, arizona. >> our thanks to byron pitts for that report. we'll be right back. we let you tell us what you want to pay, and we help you find options to fit your budget. where are they taking him? i don't know. this seems excessive! decontamination's in progress. i don't want to tell you guys your job, but... policies without the price tags. now, that's progressive. with lobster! don't miss our first ever lobster toppers event! 4 delicious entrees topped with sweet, succulent maine lobster starting at just $15.99! like savory new wood-grilled shrimp topped with maine lobster in a citrus hollandaise... or the new ultimate: lobster-topped lobster -- 3 split maine lobster tails topped with maine lobster in a creamy white wine sauce

i've not been on the ground in phoenix myself. i do know that one of the things they were working on was to try to move appointments sooner, and what they may have been doing which he referenced i believe in his comments was printing, red scheduling and then shredding the evidence because it contains personally identifiable information. i think that's what he referenced, sir. >> all right. we'll continue to ask the questions. thank you very much. i yeel back. >> thank you. you are recognized for five minutes. >> thank you, mr. chairman. for mr. dpriven -- griffin. in your investigation, did you identify any sort of pattern when looking at wait times and scheduling practices and what i mean by this is are there some types of facilities better or worse than others, are wait times longer for certain types of care? primary care versus certain specialty care, for instance? >> i would say one of the principal methodologies that we have witnessed is a veteran calling in for an appointment. he gets an appointment. 120 days out because tha

in phoenix is good. we need triage elsewhere. when we get to that? >> we need two thanks. measureto reset how we so that we will know where we are performing well and where we are not with confidence. care, wef accelerated requested medical centers to survey their capacity. we broken down by clinic and medical center. we use something called stop code. code and wee a stop have individual wait times for those. we would also be able to increase the productivity numbers for each of those clinics and ask if they have low productivity and wait times to address productivity concerns. week.few more clinics per run some evening, run some weekends. if you could not find capacity, if you were at capacity, request the resources. if you do not have it and need it, as four. make surer job is to our staff at all levels can raise the flag. systemwide we have done that. i think we have identified an additional requirement or $300 billion, the vast million -- going tority of it health care now. >> can you tell me as a fo

i have not been on the ground in phoenix, myself.. i do know one of the things the were working on was to try to tw move appointments sooner him what they may have been doing, t which he referenced in his bele commenting wag printing, p reschedules, and shredding ther evidence because it contains personally identifiable information. i think that's what he ink that referenced, sir.t >> all right. thank you very much. i yield back. >> thank you very much.nized fo you are recognized for five minutes. >> thank you, mr. chairman. for mr. griffin or mr. and matkovski, in your wh investigations or audits, did you identify in sort of pattern when looking at wait times and scheduling practices? what i mean by this, are there some times of facilities better or worse than others, or wait times longer for certain types of care? >> i would say one of the principle methodologies that wet have witnessed is a veteran calling in for an appointment, he gets an appointment 120 dayse because that's the first e available appointment at that facility.facil

i've not been on the ground in phoenix myself. i do know that one of the things they were working on was to try to move appointments sooner, and what they may have been doing which he referenced i believe in his comments was printing, red scheduling and then shredding the evidence because it contains personally identifiable information. i think that's what he referenced, sir. >> all right. we'll continue to ask the questions. thank you very much. i yeel back. >> thank you. you are recognized for five minutes. >> thank you, mr. chairman. for mr. dpriven -- griffin. in your investigation, did you identify any sort of pattern when looking at wait times and scheduling practices and what i mean by this is are there some types of facilities better or worse than others, are wait times longer for certain types of care? primary care versus certain specialty care, for instance? >> i would say one of the principal methodologies that we have witnessed is a veteran calling in for an appointment. he gets an appointment. 120 days out because tha

after this committee raised the issues in phoenix at the v.a. health care system secretary shinseki directed a nationwide audit. i will be talking about that audit tonight and answering some detailed questions. this audit visited over00 locations involved over 400 of our national and field staff at the senior executive level, senior manager level and, frankly, line management level. we interviewed over 3, 700 front staff members. we saw this as the opportunity. the opportunity for us to set a reset, to sweep away an established clear-eyed assessment of our actual performance, not our reported performance and to establish a systemwide understanding of the change we needed to realize in our agency. we released our results this morning on all v.a. medical cent centers, most midside cbcs and these results confirm the oig interim report our may 3rd initial release and, frankly, the gao studies. i'm here to answer questions about this audi and other concerns. our audit revealed a number of things, number one, we have hard-working staff on the front li

i've initiated the process for the removal of the senior leaders at the phoenix v.a. medical center. [applause] we will use all authority at our disposal to enforce accountability among senior leaders found to have instigated, tolerated irresponsible scheduling practices at v.a. health care facilities. i have directed that no vha senior executive will receive any type of performance award for 2014. i have directed the patient wait times be deleted from vha employees' evaluation reports as a measure of their success. [applause] we are contacting each of the 1700 veterans in phoenix waiting for appointments to bring them the care they need and deserve, and we will continue to accelerate access to care for veterans nationwide, both in and outside of v.a. [applause] we will announce the results of the nationwide audit of all v.a. health facilities in the coming days. congress to support -- i ask congress to support bernie sanders proposed bill giving the v.a. secretary greater authority to remove senior leaders. [applause] and i asked the support of congress to fill exist

so even to the phoenix facility four times, are you aware of this new revelation?of the revolution. i am aware the oig is looking carefully at the deaths that occurred. i do not know of any attempts to hide deaths, congresswoman. >> phoenix is still doing this kind of stuff and you guys have had them under the microscope and physically been there four times and this is new? >> congresswoman, i don't know the details of the acquisition. >> today we finally got a response from the va, neither confirmation or denial, spokesman saying quote the allegations made in phoenix are completely unacceptable and must be investigated. there were more hearings today from the whistle blower. drew griffin has been reporting from the beginning. >> you broke the story, the allegation someone is the phoenix va is trying to hide the number of dead there. is someone investigating this? >> the information was given to the office of inspector general by the whistle blower. she did that as soon as she noticed the records she was in charged of being changed. the inspector general's office t

so even to the phoenix facility four times, are you aware of this new revelation? >> i'm not aware of the revolution. i am aware the oig is looking carefully at the deaths that occurred. i do not know of any attempts to hide deaths, congresswoman. >> phoenix is still doing this kind of stuff and you guys have had them under the microscope and physically been there four times and this is new? >> congresswoman, i don't know the details of the acquisition. >> today we finally got a response from the va, neither confirmation or denial, spokesman saying quote the allegations made in phoenix are completely unacceptable and must be investigated. there were more hearings today from the whistle blower. drew griffin has been reporting from the beginning. >> you broke the story, the allegation someone is the phoenix va is trying to hide the number of dead there. is someone investigating this? >> the information was given to the office of inspector general by the whistle blower. she did that as soon as she noticed the records she was in charged of being changed. the inspector

new allegations coming from a whistleblower at the phoenix hospital.e number of veterans who died waiting for treatments. michelle kaczynski is at the white house with more on this story. unbelievable, the details coming up. >> this whistle blower adds another tier across the v.a. in a house committee this system is going to take a long time to heal. for many it remains infuriating. >> i'm skeptical of the -- >> reporter: the v.a. bureaucrats returned for this hearing with a far less defensive tone, an opening mea culpa. >> this is a breech of trust. it's irresponsible, indefensible and unacceptable. >> reporter: but then this was the answer to the very first question. >> mr. chairman, i don't have the answer to that question. >> reporter: and here we go again. >> it pains me that we're at this point. how did we get here? >> members of congress getting angrier. >> the reality is you're not outraged. >> i think it's a good system. >> it's not a good system. tell me how you can say it's a good system. >> i think it's a good system, congressman. >> not if

everybody is aware of the very, very serious problems in phoenix and in my view we're going to punish those people who have lied and manipulated data. but overall, if you talk to veterans, ed, if you talk to the veterans' organizations. if you look at independent studies it turns out that the v.a. is providing by and large, high quality care to veterans, mostly if a timely way. so we have to improve the v.a. we do not want to dismantle it or privatize it. >> and senator, are you convinced that what unfolded and what happened in phoenix is an isolated incident and it is not a signature of the v.a.? >> it is not isolated.

our work to date has substantiated serious conditions at the phoenix health care system. we identified about 1,400 veterans who did not have a primary care appointment but were appropriately listed on the phoenix electronic wait list. however, we identified an additional i ditional 1,700 veterans who were waiting for a primary care appointment but were not on the electronic wait list. we reviewed a statistical sample of 226 phoenix appointments for primary care in fiscal 842013. va national data, which was reported by phoenix, showed these 2426 veterans waited on average 24 hour days for their first primary care appointment and only 43% waited more than 14 days. however, our review showed that those 242426 waited on average 15 days with approximately 80% waiting more than 14 days. we did not report the results of our ongoing clinical reviews in our interim report as to whether any delay in scheduling a prime ar care appointment resulted in a delivery or a delay and diagnosis or treatment, particularly for those veterans who died awaiting care. the assessments needed to dr

phoenix police anybody in here let yourself be known!> reporter: this man is charged with operating an illegal enterprise and fraud. >> he's just displaying this like this because he doesn't think it's enforced. his mistake is he's in phoenix. >> reporter: we listen to the brand names. >> so we have michael kors, and chanel. >> reporter: and we noticed the makeup case, it looks like it's right out of a department store. >> in this counter what we're looking at is counterfeit makeup. and this is a true health and safety issue. >> reporter: and remember, "20/20" found the same thing back east, that makeup our team bought in new york. we took it to the lab. so cheap, we wondered was it too good to be true? and we compared it to the real thing. first, testing full price mac makeup, buying it at an authorized store, and here are the results. >> we're not seeing anything of concern in respect to metals. >> reporter: they told us it was perfectly safe. and we're about to get the results on the other mac makeup, that great deal we bought elsewhe

that is now being used in phoenix. we have a cell which is a whole number of clibitinicians, and a willing to move across the country at a moment's notice. i think starting on sunday, there were 21 such clinical staff on the ground in phoenix providing care. >> i look forward to working with you to see if we can extrapolate that experience to other va systems, including los angeles and other areas like loma linda, where they might have very long wait times. that's causing harm to our patients. >> thank you, doctor. >> thank you, mr. chairman. mr. matkovsky, i feel sorry for you today. because you're really representing a system that has no defense. i appreciate your apology at the beginning of your statement. i'll start today by looking at page 27 of the va's internal audit which was released today. the oscar g. johnson in michigan was listed as being in wisconsin. now, you can't place the facility in the right state, so i don't know how we can trust you with the big stuff. like i say, i feel sorry for you standing the

>> he traveled to phoenix today. and this is ground zero for the veterans waiting to see doctors, and essentially doctors cooking the books for people waiting. he had his first meeting with the veterans groups yesterday and he told me that they have reached out and contacted those in the phoenix area, waiting to get doctors appointments. and they have been able to contact 1500 vets, get their appointments scheduled and get that process going. >> libby casey reporting from washington, thank you. >>> a marine jet crashed into a residential neighborhood for southern california. and no one was hurt. the harrier jet went down wednesday afternoon in imperial, california. pilot was able to safely eject into the aircraft, which slammed into a house. two homes caught fire. a boy in the neighborhood reported hearing an explosion that felt like an earthquake. and the cause of the crash is under investigation. >>> royal canadian mounted police are searching for a gunman who brazenly killed two of their own and killed two other o

although the original boats have been replaced, the phoenix is the city's oldest boat and it's based at firehouse 35 at pier 22.5 at the port of san francisco. >> it's been around since the 1950s and it still plays a vital role in protecting our waterfront and in helping out in emergencies out in san francisco bay. >> not a lot of people know that it's here until they walk by on the embarcadero and they will see the two fire boats tied up and all of a sudden they realize that, you know, they got a couple of fire boats. it's kind of like an undiscovered treasure, i think. >> reporter: this is so cool! am i a good driver? >> very good. >> reporter: you get paid for doing this? >> yes! [ laughter ] >> the phoenix is a movable hydrant, very large hydrant, that's sitting upon an unlimited water supply. >> reporter: how much water does it pump out when we see those sprays? >> about 9,000 gallons per minute. >> from a boat that's 64 years old. >> 5 degrees port. >> reporter: what's the best part of your job? >> this view right here, it's pretty nice. the times we come out here, you just con

and currently the phoenix v.a. does not have the mental health appointments available for anyone seeking intense care. they did not deal with the hidden delays in mental health treatment and i'm hoping that will be in their final report. >> but doctor, when you were actually repry imagineded and put on administrative leave, i mean, what did you think? >> i assumed my v.a. career was over. it is not unusual for the v.a. to make up things and sabotage a physician's contrary for bringing things forward. it is not just at phoenix v.a. it is across the country. >> excuse me. was this common knowledge that this is what was happening? did the i.g. speak to you about this? >> the i.g. speak to me for about two hours. but you'll have to clarify which this you're talking about. >> well, the fact that you were being repry imagineded, put on administrative leave for telling them what the truth was. >> i told them. they didn't necessarily ask me those questions. they were more interested in how i hid documents the night before

sam foote used to work at that phoenix hospital.e the news about the secret waiting list, and you, sir, were the whistleblower and welcome back here to "america's newsroom." good morning. >> thanks for having me, bill. bill: e know you're a doctor, not a lawyer, but do you believe a crime was committed? >> well, i think there's the herbal for that, and i think that's -- the potential for that, and i think that's why the fbi is involved. i think the number one question that everybody wants answered is, did the upper management at phoenixen gauge in a criminal -- engage in a criminal conspiracy to defraud the government out of money by providing bogus numbers, and the other issue is were veterans harmed because of that. bill bill so they were trying to imthe numbers to look good and in exchange get money for it. >> that would be the potential crime. bill: what about those stuck on that witting list and verge hi -- waiting list and eventually died as a lack of attention by a physician? >> if they died payoff -- because of the wait, you

right now, temperatures phoenix arizona 105 degrees. las vegas is 100. normally for phoenix, the average at this time of year is about 100 degrees. but things will get worse. we do have heat warnings from a lot of states are those temperatures are going to be exceeding 100 degrees. thom, phoenix, 106 degrees there, and things are not really going to improve, if you are traveling to phoenix, by monday, that looks like lit be the hottest day, we are abouting to see 109 degrees there. not changing to much. your news is after this. >> eight out of ten most populated cities in the world a new early warning system is being developed here in the united states. techknow's kyle hill has more. >> there is nothing in nature like a size mick event. and no one knows that more than dr. tom heat tobacco. he has been studied quakes since the 1970's at america's free eminent size mick city. >> one thing people don't like about earthquakes is when it starts you have no idea how big the shaking is going to get. inform you rah in the wrong place kit be very terrifying. if y

phoenix 105 through the weekend.s the storm coming in today with light rain and showery weather after this. highs are going to be in the upper 70s, low 70s to upper 60s hopefully we'll clear it out for a nice tail end to your weekend. lot of contrast in the west. not a lot of rain. >> thank you very much. >>> entertainment news. hillary clinton at a book signing and now vice president biden, katy perry's instagram tour of democratic big wigs continued and the singer in d.c. for her world tour when the veep, a fan, invited her to the white house. who made perry call her grandmother to thank her for her baby blue eyes. around east hampton new york on his motorcycle when he saw a woman fall on the street. the music legend pulled off on to the road and waited until the ambulance showed up. >>> and actor eli wallic died. his career spanned more than 60 years with roles in everything from the 1960s "the misfits" to "the godfather iii." he said his role in "batman" tv series generated the most fan snil you were a fan of tha

in phoenix altered patient records to hide at least half a dozen different deaths. our report tonight from tom costello. >> reporter: at the epicenter of the growing v.a. scandal in phoenix, pauline dewinter was one of the first to go to federal investigators. now she's going public talking to the arizona republic. >> i feel horrible for what i've done. i cannot erase my role in this evil scheme. >> reporter: she claims she was ordered by v.a. managers to keep a secret list of veterans who often waited for months for medical care, way beyond the v.a.'s own 14-day rule. >> i put them in my desk drawer. i didn't know what else to do with them. >> reporter: if a patient died, she noted it on their appointment request, but in a disturbing revelation, at least seven times someone at the v.a. removed or altered her note that a vet had died while waiting for care. and she says it's happened within the last few weeks. >> and another employee had gone in and erased my death disposition to entered in error. >> reporter: she decided to act after one particular case involving a

system not just in phoenix but across the country at the v.a. facilities and the lack of knowledge among top officials in washington? >> not getting the accurate public suited the upper v.a. washington folks from the v.a. and that is the root of it. the memo from 2010 showed they knew strategies of how to avoid this and whether that is a don't do this or how to do this is open for debate. >> you talked dr. foote about the mismatch of demands and resources inside the v.a. and i want to talk about this and as we discussed possible fixed because the number of primary care visits to the v.a. have jumped 50 percent in the last three years but the number of primary care doctors rose only 9 percent. dr. foote the v.a. budget, it is not a lack of money the budget has tripled since 2000 so one of the questions is, should the v.a. be taking care from the moment a veteran leaves the service, of every veteran for life or should there be more targeting? if it is a service-related problem or a veteran is connection duty, that, yes, the system will take care o

. >>> shocking, new revelations uncovered by cnn at the va hospital in phoenix. patient records changed or altered in a deliberate attempt to make dead veterans look alive and hide the startling number of just how many died while waiting for care. this new information comes directly from the scheduling clerk at the embattled hospital. and pauline dewenter says she was ordered to handle the secret waiting lists. news of the allegations quickly made its way to capitol hill last night before our report aired, prompting intense questions at the house veterans affairs committee hearing. >> i just got a note from a constituent that says there must be some kind of a cnn program on tonight and that there is a new revelation. it says records of dead veterans were changed or physically altered, some even in recent weeks to hide how many people died while waiting for care at the phoenix va hospital. a whistleblower told cnn in stunning revelations that point to a new cover-up in the ongoing va scandal. deceased quote/unquote, notes on files were removed to make statistics l

it was 106 in phoenix.hat was a lot hotter than your friends in vegas or albuquerque or even san diego or l.a. by far one of the warmest spots in the country. the deserts are very much living up to their reputation. we have moved into our summer months, june, july and august and the heat is on. even overnight lows have only cooled off there, 79 to 81. excessive heat warning is off for the bottom third of arizona, including the phoenix area and tucson. it will feel like 110 to 112 as we go throughout the afternoon hours today. telling people, don't stay outside for long extended periods of time. this is going to be a hot week. this is early. usually our first 110 degree day in phoenix isn't until about the third week of june. so the heat is building a little sooner than it normally should. least on average. rest of the west is looking just fine, by the way. not hot at all. typical average spring. that's your national forecast. >> looks like this weather pattern in the west is here to remain, at least the nex

. - en phoenix, arizona.ediciÓn nocturna. >> este es su noticiero univisiÓn, edición nocturna, con ilia calderÓn y enrique acevedo. >> hoy se conocieron los resultados de las elecciones de ayer en california, y entre varios hispanos electos se destaca el nombre de robert garcÍa, el nuevo alcalde de long beach, quien hizo historia por ser el primer peruano elegido alcalde en california y por ser el primer alcalde hispano en mÁs de un siglo en long beach. solÍs ganÓ por amplia mayorÍa el cargo de supervisora. >> robert garcÍa, peruano de nacimiento y con 36 aÑos de edad, acaba de hacer historia, se convirtiÓ en el primer alcalde hispano, el mÁs joven, y abiertamente gay de la ciudad ubicada al sur de california, circunstancia se califica como una lucha entre david y goliat. >> tenÍa mÁs dinero que nosotros, nosotros trabajamos bien duro, puerta a puerta, llamamos por telefÓno. >> es significativa por la diversidad cultural, de gÉnero y social, en cuanto Él representa una modernidad. >> garcÍa no es nuevo en pol

a triage in phoenix is good. we need triage else where. what is the plan. when are we going to get to that? >> we need two thing by the way. thank you. we looked at wait times to assess and looked at medical centers to survey their capacity. we used something called stopped codes. and we have individual wait times for each of those. we were able to produce the productivity number for each clinic. there were a couple ways you could do that. run a few more clinics per week. run evening and weekends. you could not find capacity if you were at capacity. request the resources if you don't have to. i think we at this point identified an additional requirement for support of the acquisition of health care. >> can you tell me as a follow up how you will prioritize that? is there a schedule for that? my veterans in ventura county and the west los angeles facility is their public facility. this data is public as it should be but the first question my veteran community is asking is when. >> tomorrow. and beginning on may 23ered each medical center with wait times for

phoenix had a long segregated history. people do not realize that. goldwater was at the cutting edge of the end of world war ii. >> i think we're getting close to the time for audience questions. am i right, tonya? >> 10 more minutes. >> 10 moreutes -- minutes. [laughter] don't worry, a lot more where that came from. let's put barry goldwater in arizona in 2010, 1 of the experiments tonight, as b-10 70, where would barry goldwater have come down on that? again, the immigration issue developed in the 1990's and in the 2000's there was bipartisan support for the 1986 immigration reform led by ronald reagan. alan simpson was one of the co-authors of it. i do not enqueue can project where goldwater would have -- i do not think you can project where goldwater would have been on it. my suspicion is he would have been on the side of arizona as a welcoming place, embracing its and would bege troubled about that, but on the other hand i do not know that he would be in different to -- in different to the effects of illegal immigration on local governments, and

despuÉs de echarlo sin vida en esta casa de phoenix el pasado 8 de mayo.entraron a la casa no encontraron en el piso y creen que se ahorcÓ. >> hallamos obviamente drogas, mÁs de mil videos en su casa que nos deja a todos con muchas preguntas. >> en el interior de la vivienda los investigadores descubrieron drogas, identificaciones, documentos, cÁmaras de video grabaciones que habÍa hecho el agente armendaris y evidencia clave sobre la demanda contra el departamento. >> lo que sabemos es que se ahorcÓ. que encontraron mucha evidencia que arpio deberÍa haberle dado a la corte nunca se la dio. 900 horas de vÍdeo no mÁs de Él. >> evidencia que se debe entregar a la corte federal. >> el pÚblico puede tener confianza en que las cortes federales estÁn monitoreando esta investigaciÓn y que el monitor tambiÉn estarÁ recibiendo informaciÓn y videos y notas sobre la investigaciÓn. >> el oficial trabajÓ en el departamento o del alguacil desde 2005 formaba parte de la unidad especial para combatir el trÁfico de personas. >> hacÍan las redadas. eran los que nos perseguÍ

the revelations that veterans at the phoenix v.a. and veterans at other v.a. facilities across the country were placed on secret lists and had to wait months before seeing a doctor are immoral, irresponsible and unamerican. that veterans who served our country honorably may have died while waiting for care is unconscionable. ongoing audits by the v.a. and the v.a. office of inspector general reveal systemic problems with wait times, with the scheduling process and with the honesty and integrity of the system. those responsible for this disaster must be held accountable. many dedicated v.a. employees, many of them veterans themselves, work tirelessly to provide the best care to our veterans. but they are limited by this broken system which is failing millions of our veterans. the first priority of the v.a. and congress must be to provide our veterans the care they need. this challenge does not need a democratic or a republican response, it demands an american response. and i appreciate the bipartisan leadership and work of chairman miller and ranking member mic

that caused the problem at phoenix are still on the payroll.hat the house passed that i sponsored would give the secretary the ability to fire senior managers who will not or refuse to do their job. >> congressman jeff miller. congressman, thank you for holding the hearings. >> thank you. >> thank you for asking the questions. we'll have you back on, because as you said, you think we're just now seeing the iceberg and there's a lot more to come. >> thank you. >> thank you so much, mr. chairman. john? >> we all need to make this better. >>> next up for us on "new day," a close encounter with a great white shark off new jersey caught on video, and it's not the only one. why are great white shark sightings on the rise? and perhaps unrelated, or perhaps not, who is jurgen klinsmann? meet team usa's outspoken head coach as he prepares for thursday's game against germany, a team he also once coached. that's ahead. ♪ in any foods. r really gave much thought to the acidity never thought about the coffee i was drinking having acids. it never dawned on m

in the phoenix report there are allegations of harassment. many on the hill call for those things to be prosecuted to the full extent of the law. form ofuld be a criminal response. host: we will go to richard waiting in pennsylvania on our line for better's -- for veterans. caller: fortunately for me everything ended quickly. with 25 years experience. i have been to every v.a. in pennsylvania and delaware. call people to let them know that walt's for all -- that -- v.a. is ok. the secretary definitely had to go. haveext secretary has to power to fire people because if you are not doing something properly you have to be fired. a doesn't matter if you are good guy or not a good guy, you should be fired for not doing your job right. if you do that in the private sector you are going to be fired. going to have whistleblowers and then everybody will go to jail and the whistleblower will keep their job. overall nobody tends to believe what they have to say when they come out and say this is what is going on. my cousin was in albuquerque, new mexico

sacramento 102, 106 in phoenix. >> julie durda, thank you. >>> and now to georgia where the streets outside a county courthouse were quiet after a bloody shoot-out on its steps. tonight we're learning more about the gunman and his arsenal of weapons and the hero who kept him from using them. abc's steve osunsami is there. >> reporter: today the lone sheriff's deputy who confronted a gunman who tried to drive into the front of this georgia courthouse is facing additional surgery but already saying he's ready to go back to work. just before lunch this was the sound of the gun fight outside the forsyth county courthouse north of atlanta recorded on a cell phone by an eye witness. police say that dennis marks, a self-described anti-government sovereign citizen, was behind the wheel of this silver suv carrying an assault rifle, tear gas, pepper spray, two handguns, a bomb, and flex ties that he planned to use to restrain people. authorities say this orange smoke is from the smoke grenades he hoped would stop police. >> he came here for the purpose of occupying the courthouse it appears. >> repor

housing the second goober let's start with phoenix now phoenix is the key to stressed housing market to follow a canary in the coal mine for formal bubble markets and data from the month of may clearly show that the housing market there topping out again. three major elements point to weakness going forward. number one overall sales in may were down twenty one percent year over year that's the lowest for may since two thousand and eight to pass sales were down forty percent so investors looks like its meanwhile sales were down to about nine percent year over year and three active inventory is increasing in the rapidly up forty seven percent year over year that's the highest level since for may since two thousand and eleven so what's the takeaway expect price increases in phoenix to flatten out in two thousand and fourteen while housing prices may have increased in two thousand and twelve and two thousand and thirteen those large increases were likely due to low inventory investor buy and a bounce back from the steep price declines from two thousand and seven to two thousand and ten o

hoover let's start with phoenix now phoenix is a key distressed housing market to follow a canary in the coal mine for former bubble markets and data from the month of may clearly show the housing market there topping out again. three major elements point to weakness going forward number one overall sales in may were down twenty one percent year over year that's the lowest since two thousand and eight two past sales were down forty percent so investor looks like it's meanwhile non-cash sales were down to about nine percent year over year and three active inventory is increasing rapidly up forty seven percent year over year that's the highest level since before may two thousand and eleven so what's the takeaway expect price increases in phoenix to flatten out in two thousand and fourteen while housing prices may have increased in two thousand and twelve and two thousand and thirteen those large increases were likely due to low inventory investor buying and a bounce back from the steep price declines from two thousand and seven to two thousand and ten ok time for a pretty big turn. and

housing the second hoover let's start with phoenix now phoenix is a key distressed housing market to follow a canary in the coal mine four former bubble markets and data from the month of may clearly show that the housing market there topping out again. three major elements point to weakness going forward number one overall sales in may were down twenty one percent year over year that's the lowest since two thousand and eight two past sales were down forty percent so investor looks like it's. meanwhile. we're down to about nine percent year over year and three active inventory is increasing rapidly up forty seven percent year over year that's the highest level since before may since two thousand and eleven so what's the takeaway expect price increases in phoenix to flatten out in two thousand and fourteen while housing prices may have increased in two thousand and twelve and two thousand and thirteen those large increases were likely due to low inventory investor buy and a bounce back from the steep price declines from two thousand and seven to two thousand and ten ok time for a pret