i'm president of the public housing tenant association phta. we come here today in support of the san francisco housing authority, the mayor's office and staff, the supervisors and hud and the endeavor to turn the housing authority around. we are very thankful that we have been a part of the reform that's coming up and will continue to be and we are located at 1815 [inaudible] street month through friday. we want people to know they can access us there. thank you. >> thank you. let me read some more names, frank, amber, [inaudible] lynch. next speaker please. >> good morning everyone. my name is joel, i reside at the [inaudible] manor on turk street. like miss cohen sated, this is an eye opener and awakening because i moved in october of 2011 and woke up the next morning after thanksgiving with water around my ankles. i dealt with that best i could. another incident was when it rained real hard the december. my patio once again was flooded and water was in the living room area so i dealt with that best i could. october 13 of 2012 someone fell o