pickens, you can use the point -- you can use the thing to point to it. >> there we go. thank you. so in addition to our clinical services, the network also oversees supply chain operations for the department. that's purchasing of materials and supplies. and then also we have our rehabilitation services, including occupational therapy, physical therapy, speech therapy and our health-at-home program. then when you come over to the far other side, you'll see two other programs that are affiliated and part of a network, whole person care, which we have talked about before, which is part of the 1115 medicaid waiver. and then our telehealth and language services, which you'll be hearing more about later on in the preparation. -- in the presentation. so just to refresh your memory and where we are in terms of our strategic priorities, this is what's called our x matrix. it represents the result of our strategic planning process. as you know, we utilize the lean process. and in lean of strategic planning, it's referred to as ocean condrey. it really means a compass or a direction in terms

roland pickens, director of the san francisco health network. it's my privilege to bring you this semiannual update of the network. i was last here in october of 2018. so i'm back now in six months just to give you an update on where we are. so just an overview of today's presentation. i'm going to start off by reviewing our strategic priorities for the network. then i'll be joined by my colleague, dr. alice chin, who is deputy director and chief medical officer for the network. and she'll review true north and where we are with our true north metrics and our journey looking at our true north experience over the last few years. and then, as always, whenever we come, we always highlight one section of the network. and today we'll be highlighting telehealth and language services. and it's really appropriate, because i remember when i first came to the department almost 20 years ago, i was at san francisco general and dr. sanchez was very interested in our language access services and making sure we had -- we maintained a connection with the missio

prosecutor blair pickens played all five calls. one said, there are 10 to 15 skateboarders on the property, on the sidewalk. we've asked them to leave and they're not, and it's getting out of hand. pedestrians are walking by. someone is going to get hurt. pickens earlier described to the jury how jansen was found by first responders. he was seizing, his whole body was shaking, and he needed to be rolled over so as not to swallow his tongue. dennis rapaport declined to speak on camera but he did reply. security guards don't have the right to beat you and that's what happened here. it was a fight and the security gua -- skateboarder defended himself. >>> christopher koreo took off at fort funston bay on a hang glider. mark, what does he think happened? >> reporter: yesterday afternoon chris keisling and christopher koreo took off on a hang glider. chris keisl ing landed, and christopher ended up in the water. by the time the coast guard found him, the 44-year-old had been in the water for an hour and paramedics could not resuscitate

>> boone pickens and i have something in common. we both started as animal husbandry majors.avid: you switched to something else? >> obviously. do you know what animal husbandry is? david: yes i do. i started out as a animal husbandry major myself, then i realized private equity would be better. >> [laughter] david: ultimately you got a job with southwestern bell. that was the result of the breakup of at&t in 1984. so how did you get a job there? you worked right out of college? got my: i like to say i job the old-fashioned way, my brother got me on. my wife and i were getting married, but she said i needed to get a job. i went to southwestern bell and i started my first job -- my first job was to hang 19 inch magnetic tapes onto tape drives. hang this tape on that drive. i would push load and push start and do that for a 12 hour shift. david: and that propelled you to the top, right? >> [laughter] david: your brother is still working in the company, right? randall: he is a technician in a normal, oklahoma. david: does he mention you are the ceo? randall: he is a member of th

randall: boone pickens and i have something in common. we both started as animal husbandry majors.avid: you switched to something else? randall: obviously. do you know what animal husbandry is? david: yes, i do. i started out as a animal husbandry major myself, then i realized private equity would be better. [laughter] david: ultimately, you got a job with southwestern bell. that was the result of the breakup of at&t in 1984. so, how did you get a job there? you worked right out of college? randall: i like to say i got my job the old-fashioned way, my brother got me on. my wife and i were getting married, and she said i needed to get a job. i was in school. aid i will get a look at yo you on the phone company. i went to southwestern bell and i started my first job -- my first job was to hang 19-inch magnetic tapes onto tape drives. hang this tape on that drive. i would push load and push start and do that for a 12-hour shift. david: and that propelled you to the top, right? [laughter] david: your brother is still working in the company, right? randall: he is a technician in norman,

randall: boone pickens and i have something in common. we both started as animal husbandry majors.id: and you switched to something else? randall: obviously. [laughter] randall: do you know what animal husbandry is? david: yes, i do. i started out as a animal husbandry major myself, then i realized private equity would be work better, but ok. [laughter] david: ultimately, you got a job with southwestern bell. randall: correct. david: southwestern bell was the result of the breakup of at&t in 1984. so, how did you get a job there? you worked right out of college? randall: i like to say i got my job the old-fashioned way, my brother got me on. [laughter] randall: ok. david: ok. randall: my wife and i were getting married, and she said i needed to get a job. i was in school. my brother said i will get you on the phone company. i went to southwestern bell and i started my first job -- my first job was to hang 19-inch magnetic tapes onto tape drives. you would look at the screen and say this tape on that drive. i would find that tape, mounted on the drive. i would push load and push sta

pickens that everyone is assessed at the task level, and then, i hear from you that that is not the case. so you finally agree after many outreach attempts by the d.p.a. and hot teams engagement specialists. and i'd love to hear how they work together, but that's a whole other story -- that the person finally agreed to be assessed at t.a.p. and a nurse or a licensed clinical social worker has to make an assessment about whether the primary sort of need for this individual is a mental health disease or it's a substance abuse disease. and then -- and then, if it's substance abuse, it's healthright 360, but for mental health, where do they go? >> for mental health treatment and substance abuse access, that is not where we would determine the placement for residential mental health. that is for figuring out what the needs are and assessing that for our different levels of care. >> supervisor ronen: wait, wait, wait. wait, wait, wait. sorry. can you clarify. you said they are triaged and referenced. >> the question is what level of service do they need? do they need an outpatient level of ass

. >> first, i'd like to thank director pickens and we'd like to have the division spotlight because it brings it to the abstract to concrete when we see how the work is impacting the patients and the different divisions within the department. and i do have a question. you're the perfect person to answer these questions and you mentioned the challenge the dermatology and retinalopathy, is that making them fit? >> we did years of work to have it go smoothly and all the work is behind the scenes. as any good utility it's supposed to stay invisible but it took a big effort to make it look easy. and now the standards have been raised. we're trying to figure out all those things. for example, with retinopathy how the images can go smoothly from the camera into the system. how the specialist can get them up and a work list and they feel are fast enough and can work with. otherwise thai -- they feel it's too clunky and not much efficiency. then after the report how they just hit submit and it appears back in the right place in epic. not that you have to search and dig and stuff. that's the lev

clear skies look at this nice shot of the bay bridge toll plaza nothing but sunshine here and no trap pickens this. all morning lona taking the day off so trying to enjoy it and to take advantage of that the lightly traveled roadways right now 10 minutes into san francisco on west on 80. a couple of drive times for you are looking good for your livermore valley commute out to the dublin interchange on the westbound 5.80 only 12 minutes there and if you're traveling through the south bay 85 from downtown san jose and about you. clocking in at only 26 minutes on a check of the richmond center fell bridge and the san mateo bridge coming up daryn saying slot 9.33 and a south bay family is in shock because their child is dead and his grandmother. >>is being blamed for crop was dan kerman has the story. >>this woman 70 year old boss ha she has been charged with murder and child abuse for allegedly strangling her 3 year-old grandson. police say monday afternoon they received a 911 call from the child's aunt when authorities arrived at this milpitas home. but the child lived with the and her children

that's easy pickens. >> we've just added to the show, so i've got to cut this a little bit short.hank you very much, happy birthday to you. >> thanks. >>> the story that we added, you've got to see this next story, a teenager telling police he's a boy reported kidnapped more than seven years ago. he says he just escaped from his kidnappers and ran for hours until he was found. you want to see the details next. >>> this is a really incredible story. tonight a possible break in the case of a kidnapped child. police are investigating after a teenager who identified himself as a missing illinois boy told police that he just escaped from his kidnappers and ran for hours until he was found. the boy says he is timmothy pitzen. he went missing in may of 2011 when he was 6 1/2 years old. ryan young joins us now with some details on this story. ryan, good evening. fascinating, amazing story. this could be a break in that case that started in 2011. bring us up to speed. >> this is a big mystery with few details but lots of questions. timmothy pitzen went missing in 2011, and for years nobody

. >> boom pickens. we live in an interdependent world. it is at the state level. we see it in colorado. what would i do under the trump administration? let's go to denver or other state capitals around the country and let's work at that level, we don't get much traction as we would have under obama. that tension will be to what extent the federal government, and i am for federalism and a complicated discussion. it is interdependence and to what extent states rights are going to prevail over federal priorities. >> if there's any lesson in the oil industry in the next decade or so it is more is more and more is all right. [applause] >> ladies in gentlemen, thank you for joining us, please welcome to the stage, j more thinker and secretary of education betsy devos. [applause] >> those names were definitely announced in the wrong order. such a pleasure to have secretary betsy devos, she is from michigan and she put that she went away to school have an hour to calvin college and she and point got married. they have been involved in education for decades as philanthropi

independence i think somebody is reaching out to get a subsidy or mandate work so, we live in an -->> boone pickens. >> i will let that one go. so we live in an interdependent world. i think the battle clearly is at the state level. you see it in new york, uc and colorado. and a mean, look if i were a strategist on the left, what would i do? if i was under the trump administration i would say let's go to denver, let's go to you know, other state capitals around the country and let's work at that level because we are not going to get as much traction in washington as we would've under obama. so now that attention is going to be to what extent the federal government and the ministration, and it's an uncomfortable conversation, going to be with the states in terms of permitting and so on. i am for federalism, it's a competent discussion. but i think it's interdependence and to what extent is states rights going to prevail over federal priorities? >> yeah, i think if there is any lesson you are seeing, the industry in the last decade or so, it's that more is more. and more is all right. thanks for your