it's a piller of our organization in terms of a poor competency, of all of design of our products. and we have decades of experience of helping customers around the globe with the highest needs of security and privacy. >> ok. back to the phones, then. more questions. >> hi. is this going to allow to you reduce head count with i.t.? >> it will allow us to have better service given the fact that our head count is recusing in the city. san francisco, i'm sure like seattle and other cities, experiences a head count reduction every fiscal year that i've been here for the three years i've been here. i haven't associated any head count to this project. really what we're trying to do is continuing to provide good, if not better services than we provided before. given the fact we had fewer staff every year to do it. so, again, the department of technology, i'm happy to say this year we've met our 20% reduction target from the mayor's office without proposing a single position reduction. so from our standpoint the budget challenge can be met in several different ways. met in reduction of emp