polly marshall to be reinstated. thank you very much. [applause] >> supervisor ronen: sorryier, we have a rule in all of our board rooms that there's no applause, so if you like what someone has to say, use your supportive fingers. and if you don't you can point daoust down but please don't make any audible sound. thank you. next speaker, please. >> hi, good afternoon, supervisors. my name is rocinda, and i live on mission street. and i have come here to really say i'm someone about someone who can help us. i live there for 13 years and i spend the money, a lot of amount, a lot to fix my house. this is my house. i have a big hole... (indiscernible) and this (indiscernible) and she tried to fix it just to make up. she send the workers and he covered and make a painting on the building. but the thing is that i send him a letter and email, and since that i have another problem. i live there for 13 years. and i almost lost my house if you can see the condition of how it is. i throw a lot of food away because it's a lot of (indiscernible) in