our system we talk about the uniqueness no more than portal entries. they go into these portals. 1100 times a day they go into the portal. we need to keep the failure rate around 20 a day so we can get into the subway with a good vehicle and we focused very hard in the last year on campaigning that, and the results have shown that we have really been consistent above 98% month to month. one of the things that the board was concerned about earlier was our service management -- one of our service management techniques, the use of switchbacks. i think the good news here and it's been a learning experience for us but the good news is the number of switchbacks we have been able to reduce them without impacting service and how did we do that? two ways. we used more dead heading of trains or other service management techniques, swapping trains but more importantly we did a better job of communicating to the riders, both on social media, but on head destination signs on the train as well as in the stations to let them know the final destination of the train. fi

portal is. but what is yahoo! supposed to be? a news site? your entry point to the internet? what is the future of yahoo!.marissa will say yahoo! is your daily habits. nobody knows what that means. yahoo! is supposed to be something people come to all the time. think about the last time you deliberately went to yahoo!. not so often. the advertisers who pay to place ads in front of us, yahoo! doesn't stand to do very well. >> interesting conundrum. i think it's worth a read, the cover story on fortune. jesse thank you. >> thank you. >>> you could end up with an oil well on your front lawn and you wouldn't be able to do a thing to stop it. >> oil and gas rights has leaded them to a company, they can come and put an oil well, a site for toxic waste, chemical storage, even build a road right on your permission. >> coming up i kick off a week long series on frac-ing in america, and what you don't know about property rights and why you better read the fine print. plus i'm talking to ron paul, and why he says you can say good-bye to the u.s. dollar as the world's reserve currency. all of that and much more comin

the software also has web portals for the taxi companies that they will use to add drivers and remove drivers. this will substantially reduce the data entry time for our sfmta staff. it's also going to streamline the weekly reporting requirements for the taxi companies and reduce their administrative burden. currently they print out a lot of stuff and fax it to us and it's a really cumbersome system. the software is going to automate the vehicle approval process. the company will introduce a new vehicle that will come to us for approval and once we approve it it will go to sfo ground transportation unit who will inspect the vehicle and when that inspection passes they'll approve it it'll come back to us and be electronically routed. and [inaudible] where everything will move very seamlessly together. and right now we're in the process of designing the customized queries and reports for regulatory and transportation planning purposes and that's one of the really exciting things coming out of this. we will have aggregate information that transportation planners can use where the hot spots for pick ups, drop offs, the corridors drivers tend