, we got more information on the ppa's ticketing and towing policies while there is snow on the ground, still snow on the ground, we'll have more on that at 5:00. reporting live in east mount airy, mos mary coners, "nbc 10 news." >> agents at the philly 311 call center say they answered about 24,000 phone calls with your questions and requests since friday night. officials say that's eight times higher than the normal call volume. the call center is an extended hours since the blizzard moved into the area and about 6,000 requests came through social media. the most popular question is how do i request snow plowing and salting for my street? 311 agents say the best way you can report snow plow or salting needs is through their philly 311 mobile app. you can also post on their facebook page or twitter @philly 311. we'll explain the rules for clearing sidewalks in the next half hour. to read all of the 311 top five questions and requests go to our nbc 10 app. >>> new information on an icy stretch of i-78 in berks county that caused nearly a dozen crashes. most of the interstate is back op

but the ppa will still ticket you, if you park in front of those hydrant, bus zones, handicap spots, or break other safety rules. still, for people trapped, relief can't come soon enough. >> the city always forgets about us, the way it has always been in south phillyment can't go to work, nothing, can't go anywhere. >> streets are terrible. even walking today to a doctor's appointment, the streets are terrible. >> it is important to you, and if you're not out yet, you're frustrated and i recognize that, but we have to go through this in a methodical way to make sure the city gets back to work as soon as possible. >> and, take a look at this. the city has been using front end load tears move mounds every snow to five different locations located across the city of philadelphia. you're taking a live look this morning, at that location at broad and washington. huge piles of snow. such a site to see. and erika, i think at the end of this all we might have to rename that mount washington. for now, south philly, jan carabeo, cbs-3 "eyewitness news". >> and stick a little flag on top, jan, t

that money goes to the ppa, which is why they're sort of together.hey don't want to lose all those fees. i get it. but people want to go the cheapest way. >> we're talking about a disruptive service that's coming in, and we talk about these millennials and younger folks coming. they don't understand why i have to just do a taxi when i can do this other service, an app, and where the taxis have lost out -- 1 in 6, roughly, in the city have some sort of disability. the taxis -- i think it might be 7 to 15 wheelchair-accessible taxis in this entire city, whereas you can have an uber or a lyft driver that will be more customizable, so if you're looking at your marketplace, the taxis have been slow. they have been basically dinosaurs, and they're costly. uber, lyft -- innovation, moving it faster. >> will this make the taxis more competitive? >> it should. it should. but it hasn't. >> as long as the assessments are done across the board or they take those away, they've got to even the playing field, for sure. it's not fair to the taxi drivers, on the one

the ppa is also extending the 5-dollar discount garage parking rate. one resident taking matters into his own hands, listening to city officials by not dumping shoveled snow into the streets. >> my neighbors suggested the garbage can, and i'm taking it casino of as far as away as i can from the street and other cars, because that's not, you know, cool with me to just throw that right thereafter, you know, my neighbor let me shovel. >> oh, looking live at broad and washington, where philadelphia crews are piling the snow into an open lot. the mayor encourages residents just to be patient. plow trucks clearing main roads and secondary streets, they're up next. >> well, today's above freezing temperatures should help to melt some of the snow. "eyewitness news" reporter justin finch has been traveling all throughout the northeast for us this morning, out in mayfair now, and things look pretty good out there, justin, good morning. >> erika, good morning, yes. we are back in mayfair. on days like today, patience is paramount. we are able to walk comfortably

. >> reporter: in terms of that plowing effort, the philadelphia parking authority the ppa is helping the city streets department, they are purchasing new bobcats now, they cleared about 500 blocks away. we also know that the ppa amended am rules, so for example, they have only been ticketing drivers and cars for safety violations, not for forgetting to pay your meter. in towing, they help the city remove some of the cars apparently at no costs to the drivers. >>> the city's 311 center has been very busy as you could imagine. this is where people call with questions about cleanup. nbc 10 asks them what their top five calls are about. still ahead, we'll take a closer look at the questions and the answers from the city. >>> a school bus accident sent one child to the hospital this morning. a photo was snapped by an nbc 10 viewer. police say a car pulled out of a shopping center right in front of the bus. the bus clipped the car and went off the road and into a telephone pole. 35 students from lionville elementary school were on the bus. one student suffered a minor wrist injury. >> the

the ppa is once again suspending kiosk and meter parking fees today. and lawmakers and officials will tour damage along the jersey shore ncht this morning stormforce 10 is out on the streets looking for your trouble spots. two full days after the blizzard and some areas have yet to see a plow. nbc 10's matt in norristown, an area we've been hearing quite a bit about, matt. >> reporter: lauren, this is why. we're at the corner of lincoln and martha, you see snow covered entirely. an nbc 10 viewer told us about this location and we came by to check it out. grant it it would be difficult to get a plow down the street right now, but no cars have been able to get through in several days. take a closer look. a couple feet of snow not just covering the cars. but once you dig out the car, then you can't get down the street. i've been talking with people who live on this block. some tell me they have not been able to drive to work since last week and fear they won't be able to get out any time soon. >> they're slow moving. they'll probably get it done sooner or

the ppa recently installed 1400 energy efficient led lights along the arrivals road near the airport and will save the agency $120,000 a year in energy and mainance costs. david is back with another check of the accuweather forecast for days you want to go to the airport and get out of town. >> we are looking at another afternoon that feels enough like winter it features low winds and sunshine and melting that snow most importantly, stormtracker 6 live double scan shows us we are dry as we head into the early afternoon hours and staying that way. as we take a look outside live on sky 6 hd heading down the ocean i believe, bright sunshine there as well. a few high clouds are filtering in through the afternoon hours but generally speaking you put your gear on and you are doing pretty well with dry conditions and sun squeaking through. we'll get more melting today and we are seeing that underway and going below freezing in neighborhoods. not as brutally cold as this morning but you could get a refreeze on your sidewalks and streets. be careful of that again. but the big story is how it'

and thanks to the parking authority, all vehicles in ppa garages today can stay until tuesday morning at the $5 cost. and as importantly also, the city will be open for business tomorrow. so we want to make sure that our workers and customers take their time to get to the city offices, but we will be open for business. the best way for us to get back to a normal routine. so if you have any question, we'd be happy to answer. >> you said the city will be open. in what capacity? any limitations? >> the limitations are that we've had the fourth largest snowstorm in the city's history. so based on that, that's where we'll be limited. but as i said earlier, city workers were doing a yeoman's job yesterday and they will get too work and we'll get open and get back to business. mother nature threw us this curve ball and i think we responded quite well. okay. thank you very much. good luck. >> you've been listening to philadelphia mayor jim kenney and other city officials give a briefing on the status of philadelphia, the response to the fourth largest storm in the city's history. and also on

the ppa plans to announce the increase in the reward tomorrow. >>> tonight a man possibly linked to isis is in custody accused of threatening to hurt police officers in new york city and philadelphia. the nypd received an anonymous tip about that threat today. our sister station in new york reports the tipster claimed allegiance to isis. the suspect turned himself in to police. this comes after two weeks after philadelphia officer was shot in an ambushed attack. >> what you're getting here is hey is the house negro. that's jason kelce's job. yes, sir, yes, boss, absolutely boss. >> that was 94 wip radio host josh innes yesterday. today he's off the job, suspended, benched for three days. he apologized to listeners referring to himself as the dumbest human being on the planet. >>> the bills announced today that kathryn smith has been named their special teams quality control coach. this will be smith's 14 year work in the nfl in various capaciti capacities. rex ryan says she deserves this because of her commitment. jen wilt e was an assistance coaching intern but only with the cards for f

the ppa will ticket for safety violations like parking from a fire hydrant, bus zones andç handicap and double parking. >>> school districts across the area are closed today. philadelphia school district and all archdiocese school districts are closed. you can see a complete list of school closures on the bottom of your screen and our nbc 10 app. nbc 10's drew smith is riding in it this morning. where are you now and what's it like? >> we're on 476 heading up further north into montgomery county. if you want to take a look at the roads, the interstates are looking good. penndot did a good job cleaning these all up. we did notice on the off ramp, we came from 76 on to 476. we noticed the off ramp was not the easiest place to navigate. we're in storm force 10, especially designed to drive in these conditions. a smaller car might have been more challenging. we're about to get off the highway into norristown. where we hear some people will have trouble getting out of their homes if they try to leave today. we'll update you in just a bit. drew smith, nbc 10 news. >>> let's get you update

the victim, marshall, worked for the ppa. atlantis say on december 16ing, a gunman pulled up in a van and shot marshall. his family tells a witness tells us that a witness overheard an argument between park and the gunman and it appears he did to the know his killer. >> you need to know you really hurt our family. >> marshall's mother says he spent five years and had dreams of joining the mounted patrol. >>> a 911 call comes through saying there is a plan to shoot police officers in philadelphia and fork in the name of isis. the nypd received the anonymous tip. the suspect turned himself into police yesterday and is being questioned by police. is far, they have fought saided if he'll face charges. this caps two weeks after philadelphia police officer jesse hartnett was shot in an ambush attack. >>> an apartment fire that broke out if philadelphia, the cleanup continued. fire inspectors are trying to figure out what caused the fire. officials say parts of the building will have to be demolished. they are working quickly to get

ppa is not ticketing today. the city expects all streets to be passable by the end of the day tomorrow. that's the prediction. also new jersey transit and d.a.r.t. will run regular schedules today. septa and philly international are still dealing with delays and cancellation. >>> overnight, nbc 10 photographers hit the streets looking for places that have yet to be clear. check out the scene along west abbottsford avenue. progress is being made but many streets are still a challenge. deanna durante is live in manayunk. >> reporter: take a look at this street. it's bad enough probably on a normal day, north fowler street, 4700 block in manayunk. we just talked to a resident whç had a ride pick him up at the bottom of the hill at fountain. he said this is the first time his street hasn't been plowed. he's called the city, used the 311 app and he's assuming nobody heard his complaints. it could be until wednesday before streets are passable. video we shot overnight in the fishtown section of philadelphia, again, th

the ppa also extends that 5-dollar discount garage parking rate. how much, ticket forgiveness, discounted parking just not enough to stop neighbors from really being upset that their streets are still covered with snow. >> city always forgets about us. just the way it has always been in south fill. >> i streets are terrible. even walking today, you know, to a doctors appointment, it was terrible, streets terrible. >> the mayor encourages residents to be patient, plows are clearing main roads, and secondary streets. they're coming up next. >> but, looks like those cars are not going anywhere any time soon. common site, really throughout the city, cars burried under several feet of snow. "eyewitness news" reporter justin finch joins us now as you said not from the north pole but from the northeast, how is it looking, r justin? >> erika, good morning, yes. this is casino of an arctic landscape. look out here there is untreated snow here, piled up here, now pretty hard and stiff with layers of ice underneath it. we're on st. vincent and hawthorn street

thought will not enforce meter and kiosk parking violations today, discount parking still available in ppaarages. >>> and if you are still waiting for your street to be plowed or salted you can always contact 311, call the call center starting today at 6:00 a.m. >> the city might get a lot of calls from resident in south philadelphia. number of those side streets remain untouched. "eyewitness news" reporter anita oh joins out now, along tenth and ziegel. how much snow are you looking at down there? >> erika, there is a lot of snow. as you can see, this mounds of snow is almost up to my waist, definitely a loft calls to the call center because there is just so much know to be cleared here and plows have not been through this area yet. there are just so many mounds of snow hard to see in this driveway that you are looking at we saw a crew here salting one of these entrances, earlier this morning. and all of this snow is leaving neighbors left to dig themselves out. here's 11 neighbor shoveling his street had to same. >> they told thaws they wouldn't have anybody here for snow removal, at lea

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even though providing only a name and not a diagnosis would no longer be considered a ppa violation, it could be a deterrent for people seeking help."that's why we need to do this very, very, carefully and the devil, frankly, ip going to be in the detailshonberg says while it may seem wise to err on the side of caution, it could also further stigmatize mental health. and some on capitol hill say the president, has gone too far."does hippa need to be updated on several different fronts? yes ititdoes. it is not the president's position or job to do that. it is congress's job to change that statute.""for those in congress who blame shootings on mental health---here's your chance to put your money where your mouth is"the white house also wants the social security sharing of information, on the roughly 75,000 people a year in *it's* database, who recieve disability benefits for mental health issues.on capitol hill, i'm scott thuman. the debate in washington is only getting started on today's actions by the president. president.back here in the corridor, we spoke with those who are at the

big rebate from peco for their energy efficient project at philadelphia international airport, the ppa recently installed 1400 led lights along the arrivals road at the airport and will save the airport 14 million there's each year in energy and maintenance cost. >>> a ticket bought in philadelphia is worth $600,000, the winning numbers. 17, 18, 26, 28, 42. it was sold in delaware county. now is the time to check your tickets because the prize expires one year from yesterday. >> hurry up. >>> time for the "action news" traffic report. matt pellman is standing by with a live update. >> it will take time to get home and see your couch this evening, we have all the typical tee lays like the one on 95 from the vine to the work zone at cotman avenue, a crash at kensington along kensington avenue and that just cleared out and a broken down vehicle along collingswood circle. and speaking of route 30, lancaster county at gap, it's still blocked from downed wires because of an earlier crash where the pizza box used to sit. strasburg or the turnpike are some alternates, and there is a crash in h

drivers can still park in ppa parking lots and garages for the rate of five bucks until 7 a.m. on tuesday. others are forgetting about their cars all together and taking a path less traveled. >> i'm thinking i might be working from home tomorrow. even though we dug out my car, the street is in bad shape. >> public transportation until it thaws out. hopefully not too long. >> live look at a line of cars socked in by the snow on one side. the other side looking better down the side street. we learned in the past few minutes the city of philadelphia will not give out violations for metered or kiosk parking so you don't have to worry about that. at 11:30, i will tell you ways the snow similar pacting neighborhoods. denise nakano, nbc 10 news. >> we will see you soon. septa has been working all day and in to the night to restore rail, trolley and bus service in time for tomorrow's commute. both the broad and market street subway withes will run tomorrow. the north town line will run from 69th to bryn mawr. 30 to 35% of city and suburban bus routes are operating. as for the regional

are we talking about the the snow emergency has been lifted, ppa will not enforce meter park to go day. >> you know that, right. >> yes. >> so you get within more day of that 5-dollar park nothing city garages. >> sound good to me. >> now we can do weather. >> which is a seven out of ten in your weather by the numbers. it will be bright and sunny today. that will help in the clean up to day hopefully. >> we've got bus stop buddy, with an icy start this morning, wind chills in the teens, out there in many places, and not too much of the wind thank goodness. we have got 25 degrees, and you can see the flag is kind of tranquil right now. 7:15, will be your official sunrise time. the the sunnies up. we've got 12 degrees in pottstown. nine in lancaster. eight in millville. a cold, cold morning with lots of slippery spots, and 23 degrees, now, 36, by lunchtime, that is our high temperature actually and a refreeze after dark when temperatures drop below freezing once again. we will talk about what is coming up this week and it could get interesting once again. we will have that forecast for y

so check their web site for more information but no ppa meters. >> can somebody clear out the intersections where you walk, you know. where are we going. >> many road out there are still covered with snow? there is a brilliant statement? jen freddie's taking a tour of, well, apparently she is necessity south philadelphia we're concerned about south philadelphia this morning. we will check with her because those little side streets, not plowed. whole city buried in snow. >> many streets have not been cleared and is there still a lot of work to do. jen freddie's going around south philadelphia a this morning taking a look. >> well, we're starting in south philadelphia. we will try to west philadelphia, north philadelphia because everybody has the same problem, hi there, jen. >> good morning to you. here's what the city want people to do. the city want people to call 311, that is their hot line, it just opened up at 6:00 a.m. they want people to call the number and tell crews where to go. i will say this, we have had an epic amount of snow. so certainly there are side streets or little alley w

the ppa, though, they're back to enforcing the meters and kiosk parking all across the city for tomorrowng. so get ready for that and before you even pull out of the driveway, make sure you get all the snow off of your car. we saw a lot of cars out there this without the snow cleared off the roof or trunk of the vehicle. if you're using philadelphia international airport check the status with the airline. freezing temps, more ice, sue and i will see you bright and early tomorrow morning at 4:00. ♪ >> now your winning lottery numbers. ♪ >>> all right. quite a complicate get up at this car dealership in doylestown bucks county to clear the lot at fred beans employees had to move huge row of cars, then plow, then move them all back. it takes long time. we are told this started at 8:00 this morning. >> long work day. meanwhile take look at this snowplow. trouble in new york. >> plow stuck on the streets of queens. the street hadn't been plowed in 24 hours even a tow truck couldn't get this thing out. they had to call in the heavy equipment. it took a bulldoze story free the plow. parts of qu

. >> i can hardly pay all of my ppa parking tickets?u better pay your meter today. >> oh, that's right, no more free streets. >> yes. >> dave matthews fans rejoice, the bands plotting a huge 25th anniversary tour when you can see the bands live in our area. >> what's in a name? it seems swift is not the greatest albumn ever for kanye west. now, he says, he will make a change. >> we're your kardashian statement this wednesday morning. >> this will take temperatures down a little bit. you know we got to 50 degrees in philadelphia yesterday. but the indication here, that there is colder air behind the front, is that there is some lake effect snow, just east of lake ontario, and there along where buffalo is, just east of lake erie. so, let's zoom in and see what's going on. we've got mostly scattered rain showers around cumberland county here, salem county, in delaware, in new castle, kent, and maybe, let's zoom in here, northeastern maryland, if that's the way you're headed, couple of snow flurries mixed in. none of this is heavy precipita

. >> and here's more good news, ppa is not enforcing meter parking. and also the garages are dollars today. trash service will pick up but many streets are still packed with snow. >> well, dave kinchen wanted to to see a big mountain of snow. where are you? are you at carpenter and what broad. >> reporter: that is right. earlier in the fox 29 morning news we were showing you major streets that were cleared. welshing all that snow a lot of it willing in these big garbage trucks. they are all line upright there on carpenter and they are coming in, into this huge lot, one coming in right now, they have backhoes working also and they are putting all of this into one, two, three, several mountains of snow, in the old a and a food corporation building. this building i believe ace abandoned. i have been driving by it for many years now and seeing nothing in the lot and new seeing snow in here. these crews have been working very hard through the night. we understand they are probably wrapping up shortly but working hard as the mayor said they are getting to y

parking authority is not end for cents meter or kiosk, and discount parking still available today at ppa f you are street still needs to be plowed or salted call the city's 311 number to get your street cleared up. >> down the shore trying to dry out this morning, resident are cleaning up after major coastal flooding. our jan carabeo joins us now in sea isle sit way look at the damage there. the sun's up. how is it looking, jan? >> reporter: erika, good morning, you may remember, we were in this, yes, we were in this area yesterday morning, of sea isle city, this is central avenue. it was completely underwater, so, it is like night and day, those flood waters have now receded. in fact, just took a lambs, 20 minute to roll around center city this morning. we visited some of the worse flooded areas we saw yesterday. and again, most if not all of the flood waters have receded. soap, right now, with a we are looking at is a whole lot of mud, dirt, debris on the roads, and again, these very slick spots, where that left over moisture remained overnight, and has frozen in place. you can see the

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take it slow and be prepared ppa for those plows stay over.y if you have to make to it work like theseou e take your time. you can see speeds really reduced even though there's a a steady flow of traffic speeds se are much slower. skyfox over a water mainr break, this one in silver spring. spri it is on 193, a portion out there of university boulevard.ou you can see they have cones have set up. they're detouring traffic.de you can seeto that thick layerar of kind of sleet and snow that's packed in. water as well could cause somesm icy conditions and slow you down. down that's between east wayne and piney branch so really want to s take your time.o ke you you can see those treacherous conditions as the trafficns moves by that water ma ain break location. let's switch it over right nowet show you a look at our map.. we're checking another one megan dice has been reporting rg from this location in old townci west king street shut down at a quaker lane so caution there c as well. w if you were thinking i'm goingni to take metro today to avoid avo those roads limitedit underground service o

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thanks to the parking authority all vehicles in ppa grarnlings garages can stay until tuesday morningar kohl's. the city will be open for business tomorrow. we want to make sure the customers and citizens are getting to the city offices and we'll be open for business. that's the best way for us to get back to a normal routine. >>> any questions we'll be happy to answer. . >>> mayor jim kenny giving an update from the city of philadelphia saying the city will be open for business tomorrow good news there. asking for your help in help helping the city clean up the mess, dig out your cars and don't throw snow back in the streets. it hampers the city's efforts to plow and clear the roads. mayor jim kenny giving an update now. >>> let's head out to south philadelphia where trish hartman is live. >>> trish give us an update on where you are. >> reporter: hi there, guys, just a few minutes ago we heard at this time officials talk about snow remove. there's a lot of snow out here. the crews are would working her. take a look down broad and ellsworth. you can see the city crews working on the

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i know the ppa, they do not want to toe your car.king on the snow emergency routes in the city. there are only two septa services that are operating right now, the market frankfurt and the market subway. modified service on amtrak today and all of new jersey transits rail, bus analyte rail systems all suspended for the remainder of the day. mike, alex back over to you. >> we do look like a snow globe, don't we. like little characters in a snow globe. an amazing pose, mike. i think i have a solution. i'm hungry. i know people watching the show right now are making objection to the form lets and pancakes for the kids. we're here working. i was going to get some food and mike says don't get anything. food is coming. he's not coming because he's snowed in. here's his exact address. > don't give it out. >> i think it's okay. > is it? >> could you just hold on? i'm going to snap off. >> i think it's too late for that. 915 emily street. i think that's in south philly. if you could plow my guy michael out so he could bring the food to us tha

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list discount parking available at ppa garagesment. >>> meanwhile, things are slowly getting back tonal airport. many flights were canceled over the weekend. still, today, at least 70 flights in or out of philly, they've been canceled. some travelers at the airport this morning, were more optimistic than other. >> it is all good. they'll get there eventually. >> because the airlines canceled everything. i'm not leaving out until today, so i lost two days of vacation in the sun. >> we just lot a day. but, you know, we got the refunds, so we're comfortable with that. >> still encouraging travelers to check with your airline before you head out to the airport, but, if there are problems with your flight, you can't blame the wet they are time, right? thankfully, not. at least the weather looking pretty tame for the next couple of days. we are however dealing with some refreezing issues, it is late january, so expect the temperatures specially overnight to ends up below freezing but talk about a monster storm system weeks look around the area, at some of the snowfall totals, it was all ti

could drop as much as a 2 feet of snow in parts of ourf o area.area what to expect, how to prepare ppacluding metro that you need toto know about. it's it's all culling up. good morning today is friday january 22nd.. >> i'm allison seymour. smour. >> i'm steve chenevey.'mteve most of the region are closed cse today. toda the full list along the bottom of your screen.een however there are a few schools fewch open this morning but closingint c early. rly we'll start in virginiat inirgi winchester schools will dismissismi at 11:45 this morning for for elementary students 12:30 for 130 middle and high school students. >>> to maryland anne arundelannerund public schools are opening onng time but students will be be dismissed two hours early whichhich was already scheduled ahead ofled ahof the storm.to carol county schools will closel three hours early.. meanwhile the federal governmentoven is open this morning. however all employees must leave by noon.oon. all federal government officesnmentff will close at that time. t employees also have the optionn of telework or unscheduled leave leave.