are they getting sponsors, mentors, promogs. otherwise you have a mix of people but they're not thriving. they're going to leave. so the companies have to think how do we not only have diverse people but how do we capture their value. >> if you're a big company, you can have programs around this. for companies who are small and medium size, what are they doing wrong? what happens that makes that person want to leave or not thrive. >> sometimes it's informal relationships. we work with another multicultural women and sometimes they don't connect. if there are speed bumps in the road we're not driving across them. so not building personal relationships and talking about holidays and what are you doing and getting closer to people so you're not mentoring and developing people. it's easier to gelt close to people who look like you and helping them thrive. >> let's say i'm head of hr, i've done a fantastic job hiring a diverse group of people, what are the steps i need to take to make sure they're a great environment for everyone. >>