engage the media, the newspapers, and television and community newspapers, and most importantly, prozac. is important to note that the outreach is really conducted by division but run through the public affairs office, which at this point is elton, who is over there, and myself, who has other tasks as well, so we need to amplify our efforts, and that is why our partner organizations are so important in this. quickly going to go through, as i said, out reached by division. the planning a capital division probably has our most refined outreach process, and part of that is because some of it is actually in the code for what is required for average, like the planning department, and dpw who do similar capital projects. obviously, this does not apply to every situation. there are exceptions to every rule, but essentially what happens is the project manager will host a conceptual design meeting. anywhere from three to six, depending on the complexity, the number of users, the issues, the neighborhood, and in order to host those, we actually send out a mailing, as we are required to do by code