the known the traveler program should help obtain b publicuy- in. what will it provide to the traveling public? >> from tsa perspective, it allows us to do more screening before people get to the checkpoint. as people voluntarily share information with us and whether that is for global entry, those existing programs, or through the prototypes with elite frequent-flier is initially because there is a rich set of data that if they're willing to share, we can make informed judgments. that is the first part of it, to allow us to spend time on those we know nothing more than a name, date of birth, and gender. that is one of the keys. i will leave it at that. >> for the customer, i think it will be an improved experience to get through the airport. i think that will improve the customer moods. it is exactly what he said, a better allocation of resources where the threats lie. it has to be a matter of educating the public. i just read an article in the "washington post"complaining about the known travel program and what it would cost you, giving up your pr