possibly out of purseson missouri. we will keep you posted on that as the afternoon continues. again, you are watching al jazeera america. >> the need is massive. the purpose noble. after the widespread problems were there, there is a new manager in charge who is promising change. fixing the veteran's administration is the inside story. >> hi, i'm lisa fletcher. it is no stretch to say that the department of veteran's affairs has a trust problem. when headline after headline appeared in newspapers revealing the death of a systemic failure in care for our veterans, millions turned to them for medical care, resources and support, the outcry was overwhelming. it caught the obama administration off guard and patients who had long waits, took down the v.a. secretary himself, a well-known war veteran. >> you are the veterans of americans, the most trusted among us, the most tested of americans. you're not only the heart and soul, but you are the very spine of this nation. >> after spending the morning paying respect to those in the line of duty, vice president joe biden spoke to a se