[applause] >> thank you, quinnell, for sharing your story with me, and also i just need to -- the schools were just very open and very gracious with their time over the course of reporting that, but it really would have been impossible without the openness. so i think a real testament to the people working and going to them. [inaudible] >> ask the question at the microphone, please. thank you. >> how did you book the schools you were going to -- pick the school you were going to write about? >> i did want a variety. since the charter story is kind of the dominant one in the new orleans landscape, i decided i wanted them to all be charterers put at different points in their development. i didn't want all first-year schools or all five-year schools or all schools in their fifth year, and i wanted ones that a different approach and a different philosophy about teaching and learning and ones with a variety of staffing profiles. and then i was sort of -- i started off, actually spending time in about five or six schools and narrowed it down to three, and i decided in the course of the fourth s