and there just didn't seem to be any use to put it up that year. >> around that time, rachel shoaf andding university high. their few remaining friends told the authors that rachel seemed agitated. >> she was acting out, getting into more family altercations at home. >> so the walls were closing in on rachel. >> uh-huh. >> 911, we have an emergency. >> i have an issue with a 16-year-old daughter of mine. i can't control her anymore. >> then on december 28th, rachel apparently snapped. her upset mother called the police. >> she's screaming. she's running through the neighborhood. give me the phone. this is over! this is over. my husband is trying to contain her. please hurry. >> and rachel was taken to a mental health facility. a few days later, corporal ronnie gaskins got a big surprise. rachel wanted to meet at her lawyer's office. she had something she wanted to say. >> take us inside that attorney's office with rachel. what was her demeanor? >> i remember her pulling up the waste basket next to her. she was afraid she was going to throw up and then we started asking her the question