rachel wright: thank you. damian: well, tell us, first of all, about the research and maybe what you've found from that. rachel: okay, so we do research in the community to make sure that we're addressing the right problems in santa clara county. we're the santa clara county community action agency. we receive money from the federal government to fight poverty. and so, what we first do in the research is we ask people in the community what they think is the most important issues in the county. we did surveys with our customers, about 150. we also do focus groups, and we did a survey of other non-profit organizations that serve low-income people. damian: we do--while you talk, we do have some video of your agency and the folks you help there. i'm sorry, go ahead. rachel: so, we do a lot of direct services, but we also do community organizing. and so, the results of our research showed that one of the big issues facing low-income people is being able to pay high rents that we all kind of deal with here in santa