what does radioshack do?tteries.l i was walking by the radioshack yesterday and there was a big sign out front that said, if your iphone screen is broken, we can fix it. i guess that is why i go to .adioshack and >> and batteries >> we know the brands, heinz, p&g but today know as? the next guest runs the largest private crm business. how do you built west -- trust? being build trust by relevant and being respectful of the relationship you have with consumers. i think you need to be open about that relationship, how do you use information and how does it ultimately value that individual. >> the customer comes to you -- whether it is coke, heinz, tgi friday saying, help us build that relationship and create honesty? >> you have to have some kind of historical perspective on the consumer. you need to be able to identify and know it consumer to have a trusting relationship with the consumer. i want to understand how somebody perceives my brando feels about the brand. >> are we being over marketed? guys like you

from radioshack. choice to buy their cloud service and many were ok. chefs informing interesting, to the effect of, the broadcasters are still selling their content and still getting advertising dollars. qwest that is true but that is not what it says. when cable first came to suedion, the broadcasters cable because they were taking the system and got it for free. they lost twice and then congress changed the copyright law. any retransmission of the signal by any device now or hereafter is a violation of copyright. it is almost plain and simple. everyone is worried about the interference of the cloud but i think the supreme court will be narrow here. class ok. i'm trying to figure this out. who will be more worried about this. if they win, will it be cable operators or broadcasters? >> both. cable operators, it will change the landscape of cable television. they are in good position because they provide the internet for the most part. and are in a good position it will change things for the will pay f

i want people to know my full name at radioshack.t upset when kareem abdul jabar was put in the basketball hall of fame or mohamed ali was put in the boxing hall of fame. >> they were not like, go kill an author. >> i don't care he is islamic. i cooperate give a [bleep -- i couldn't give a] bleep [. >> i think what we are not talking about is kiss getting inducted. a lot of people were like really upset for a longtime. i would like to point out to those people that for the last 30 years they were inducted into the lunch box salesman hall of fame and the insane clown possee museum. >> i love kiss. >> do you? figures. >> joanne, what is worse, cat stevens endorsing murder or his horrid, horrid music? it is a tough question. take your time. >> i would poll the table, but i know how y'all feel. i don't agree with this, definitely not. you say if you can separate the music from his religious beliefs, but you can't. he has said that these converting to islam has inspired peaceful mu seek. music. i just don't see how that is possible with a

you could walk into radioshack or walmart. you can make installment payments. any time you purchase an antenna, you are leasing it. you have an ongoing relationship. if you don't really -- pay your bill in advance. where you draw the line on these things? there is no basis at all. saying that how you chart somebody makes a difference. the question is, what are you selling, and is it technology or content? it is

you can buy that at radioshack. this is a service that goes beyond traditional antenna.goes beyond the expansion of rabbit ears. >> it has dvr. >> we had a guest earlier today, a locker fester at and we yo -- at nyu, that compared it to dropbox. they says that the supreme court rules against aereo, back up with the whole cloud into question. >> i think they are giving aereo lots of credit. they are trying to innovate around the law. they will find a stinky way around it, not really trying to find a completely new technology. that, i think while we know john roberts asked those kind of questions during the questioning today about the cloud and the impact of other businesses if they rule against it -- i think aereo is really just aereo. i don't think the copyright law applies. >> when it comes to consumers, they are still obviously contained -- complaints about the lack of choice and the lack of meaningful competition. we also have to pay for hundreds of channels we don't necessarily want. what to the incumbents have to say about that? >> it was interesting because i want

you can buy that at radioshack. a service that goes beyond traditional antenna. >> isn't it just an expansion of rabbit ears? >> it has a dvr. they are taking in content outside of the traditional broadcast channels. >> we had a guest earlier today, a law professor at nyu, who compared what aereo is doing to what cloud storage providers like dropbox is doing. he said if the supreme court rules against aereo, that could put the whole cloud into question. >> i think they are giving aereo lots of credit. they are trying to innovate around the law. they will find a sneaky way around it, not really trying to find a completely new technology. similar to that, i think while we know that john roberts asked those kind of questions during the questioning today about the cloud and the impact of other businesses if they ruled against it, i think aereo is really just aereo. i don't think the copyright law applies. we will see. >> when it comes to consumers, there are still obviously complaints about the lack of choice and the la

some suspect radioshack could be keening out the inventory due to a lack of interest.ostponement of the keystone xl pipeline. it will delay making a recommendation until questions of the route are approved. now the decision goes to the state supreme court for lincoln, nebraska. the pause button has been hit on this. a fox news exhibitor, steve moore. are you shocked? >> i should not be shocked. what has been overlooked, the tactical reasons they have been delayed hitting the pause button as you correctly pointed out was because of the nebraska situation. if you read the text, he said we cannot approve this because we don't know what is happening in this pollution. that is the real agenda here, melissa, this administration is so captive to these environmentalists, they don't want the oil and gas coming from canada in the united states. melissa: pushing it off until another election. i do feel this will never happen. >> exactly. it has been a four-year wait for regulatory purgatory. i have to say i am kind of shocked by this decision. melissa: i feel they are never going

you could walk into radioshack or walmart. you can make installment payments. any time you purchase an antenna, you are leasing it. you have an ongoing relationship. if you don't really -- pay your bill in advance. where you draw the line on these things? there is no basis at all. saying that how you chart somebody makes a difference. the question is, what are you selling, and is it technology or content? established we are selling technology. we are no different than any other technology. supreme court, april 22. he is the ceo and founder. >> thank you. c-span. created by america's cable companies and brought to you as a public service by your cable or satellite provider. >> on newsmakers, a financial services roundtable ceo. he will talk about key issues facing the banking and credit card interest rates? -- credit card industries. from that prevent banks making speculative trade with their own money. newsmakers, sunday at 10:00 a.m. and 6 p.m. eastern on c-span. host: joining us now, lee rainie of the pew research center, he is the director for the internet a

>> that one is today and also we have mcdonald's and comcast, at&t, radioshack, lockheed martin.. i like that day, april 22. that is my birthday. >> a big celebration. >> 47? 48. >> don't you start counting after a while? is 120-151.k we called this a dollar and 5/8. >> remember when you had to count in feet, and you said 11 feet -- this is greater -- was done --that >> all written in triplicate. are we talking square? let's talk about square. you are a media banker, john chachas. this company seems to lose $100 million this year, and the key is payment in trying to make sense of it. why can't they make money? >> i have no idea. >> at the end of the date payment is a commodity and there is not that much to be made and that is why they were trying to diversify outside of shared raiment like that, for that piece of hardware that they had. >> that thing. >> they were trying to diversify away from there and get to the sales system that is really helping small businesses manage their business better. >> but are we at the tipping point, where it is show up or throw up? is it that simpl