. >> peter witt followed by rafael cabrera. >> good afternoon, mr. president. could i have the projector, please? thank you. peter witt, yellow cab, 22 years. i was wondering, since i have delivered over 12,000 customer responses to this consistent little taxi service -- survey annually on this very spot for the past 13 years, i was wondering. this is verbatim from the survey. the san francisco -- when in san francisco, a travel mostly by taxes. san francisco taxi service is unsatisfactory, good, or excellent. i think san francisco taxi drivers are unsatisfactory, good, are excellent. san francisco should add more calves, not sure, no more. it is the population, male or female -- it gives the population information, male or female, age, address, neighborhood, zip code, city, state, or country. the day of the week this service is given. why does no one find taxi data relevant to taxi service the last 13 years? only in frisco, you might say. how different do you want to be? when it comes to world class service, we need to look at the top lights and bottom lines t