mandelman, for supporting this. thank you. >> thank you. next speaker, please. >> hello, supervisors. thank you rafael for your leadership on this. i want to let you know, many people know that i have been dogging this for a very long time. it is working. down here on the ground, i am experiencing a lot less steeri steering, we have to provide so many ways that providers are steering people away from the services they were qualified for. people and organizations are now more welcoming. they're looking for solutions. it is working. i want to drill down, because there are so many things to talk about but it's little time. on the legislative intent. that was really looking at the disparities. so, i would bring people's attention, i know they did a really good job of that. that is the gold standard in measuring disparities. i saw that type of analysis was missing from some of these reports. we want to look at outcomes, what we are looking at here is a lot of processes. some of the outcomes on the goals are missing. rafael was sort of alluding to that. i love outcomes. i'm in a contractor at i love them. we have to actively ensure tha