and ralph ibson, national policy director of the wounded warrior project, which provides services to veterans. he previously served as the v.a.'s deputy assistant general counsel. dr. foote, how dire is this? how widespread? are you surprised at what you saw in this report? >> i think i was surprised so many great individuals game forward, gs4s through 6s being interyiewd viewed by gs14s and 15s. at least one or more employee had guts enough to say yes they were gaming the system on desired dates on return patients and 70% of systems had one or more braves employees that said they were finding ways around the electronic waiting list. >> ifill: are you surprised? not surprised it was happening but pleasantly surprised that many people spoke up in that situation. >> ifill: professor? was surprise bid the gravity and scope of the problems and agree with dr. foote that it took courage for these men and women to come forward and share those findings. >> ifill: is this one of these things that happens that everyone knew it was happening? that everyone understood there was a problem but it