i'm ramneck saini with pg&e. senior director of gas asset management and system operations to talk further about the details of the incident that happened november 27th. first of all, i

i'm ramneck saini with pg&e. senior director of gas asset management and system operations to talk further about the details of the incident that happened november 27th. first of all, i would like to thank our first responders including the san francisco fire department, the san francisco department of emergency management who worked with our crews to safely secure the area on the day of the incident. we understand that this emergency deeply -- you know, deeply affects the families if the neighborhood and we are fully here and committed to provide any assistance. we're here to take any questions. >> good afternoon. thank you for the opportunity to speak. at pg&e safety is our top priority. we're grateful for the collaboration and hard work of the san francisco fire department, police department, san francisco department of emergency management and san francisco human services agency during and after the incident. on monday november 27th just after 10:00 a.m. pg&e crews reported to a gas odor on mission street. wh