dan raniering the end of the canned vegetable aisle. he hates grocery shopping and by all accounts the frustration on his face. 4-year-old girl named norah wood. you can see norah randomly reaching out to him. his mom tara said it was quite embarrassing. >> she stood up and said, hi, old person, it's my birthday today. >> reporter: old person? >> hi, old person. >> reporter: she says this to this cranky old man? >> yeah. >> reporter: and had the audacity to demand a hug! >> i said, a hug? i said, "absolel asked her mom to take a picture of her with her new friend. >> she zeroed in on him like a missile. she didn't want anything from him. she just wanted to make him feel loved and give him a hug. and hill little lip quivered and he was teared up. it was just sweet. with. >> i said, "you don't know. this is the first time, for this happy." >> reporter: that all happened a couple of months ago. his grin has only gotten wider since. >> hi, sweetheart! come in, come in! >> reporter: today, nora visits at least once a week and every time, it'