we're trying to get rashad robinson back. i had a bit of a technical issue with his camera. chief, let's continue with this conversation. you work with, have worked with departments across the country. i'm sure still tied in to the law enforcement community, and making changes in some of these departments. what changes are they considering? which should they make? >> well, i was saying earlier, there have been a lot of events across the country that have brought up issues that departments need to look at. and what most departments need to look at are the use of force policies, their internal affairs policy, their reviews of how they conduct their practices, because you can have a policy, but if you don't go in and audit how your people are performing, you know, practice these policies is the same. and if you people are not doing what your policy says and if your supervisors are not out there watching what's going on and conducting audits of her personnel's actions and performance, correcting when necessary and disciplining when necessary, then those policies really come to n