i'm charles rathbone luxury cab company i really believe that as much as you may want to to you can't solve our problems. at the end of the day we have to to do that ourselves and a couple of things we're doing at luxury is we've begun experimenting with variable work shifts. many of our drivers now are working shifts of very variable lengths certain times of the day during the week they tell us how long they want to work and time will tell how successful that is but we're trying to better accommodate the driver needs and also about to install more driver friendly -- drivers will find it a lot easier to use and introducing the payment module is not correct yet on our ap it will be an improvement free for the user and customers to use at no additional charges for drivers that will be a plus. we also are doing the best we can to keep the ramp service running. the financial diss incentives are daunting but we're committed to that program and continue to do it as best we can. supervisor -- commissioner heinicke asked about the aps, yes, my only question is one enough? at luxury i'd like t

rathbone mentioned during general public comment while i think there's a lot of questions about some some of the methodology but they did ask that question i don't recall what the sample size was but we have some of that data and i think one of the issues was ease of payment and so as mr. corn gold pointed out if people are using an an ap that issue becomes a non issue which the the board suggests maybe better promotion is part of the solution here but we'll look in our survey to see if there's more or better information we can get and why people are making the choices they are making. >> thank you. i'll take the opportunity to bang my drum again. i'm unclear i'm assuming that's a moving violation that would go on the driver's license