>> they hired ray altieri, a public insurance adjuster.at's someone who works on behalf of the policy holder in appraising and negotiating the insurance settlement. >> we've lost the entire second level above the kitchen. what we had upstairs were rooms that included lou's nest, as it was called, where he could be alone and just relax. we also lost a large family/game-room area up there that was actually collapsed into the kitchen. we get hired to work the insurance claim from the perspective of the policyholder. therefore, we become their advocate in the process and work with the insurance companies, adjusters, and representatives to fine-tune the exact amount of damages and work towards an amicable resolution for settlement. >> sadly, coach holtz is not alone. there are about 370,000 house fires every year in the united states, which causes $7 billion in damage. many of those are due to lightning strikes. and in florida, well, they're a huge problem. the state has 1.2 million lightning strikes every year. that's 200,000 more than any oth