joining us now is former boston mayor ray flynn who knows a thing or two about what it takes to get a city back upnd running after a snowstorm. mayor, thank you for being with us. so this $500 million, put that into context for us. is that a lot or could it have been much worse? >> oh, it could have been much worse. i think the key to reducing that figure is getting the active involvement, support of the people of the city of boston or whatever community it is. i was out early this morning, 6:00, and i observed not only the city workers, state workers doing their job. the mayor and the governor did an exceptional job in terms of this challenge that they faced. but in facing this kind of crisis, a storm, there are certain things you have to have. one, you have to be lucky. two, you have to pray a lot. three, make sure you have the fiscally prudent people around you. but most importantly, you need the support of the public. that keeps the cost down. >> mr. mayor, when you say the support of the public obviously snow in the northeast is not new. you must will gone through a lot of simila