wolf is right, readjudication is the wrong approach. another point of information if i may suggest. for those members of the public who have bladders, please have a mercy break for us soon. with regard to the -- you know, i was thinking of a wonderful old slogan, for a terrible old bread. for those old enough to remember, wonder helps build strong bodies 12 -- >> ways. >> thank you. and this is chalk-a-block, with way more than 12 ways for people to wiggle out of accountability and responsibility. over and over again. i appreciate that many members have pointed some out. first of all, page 7, filing complaints. it should be clear for an ordinary person, what is a show-cause hearing, define why a complainant should not get what he or she wants. something along those lines. not everyone knows what that is. on a-2-b, why not say that the sunshine ordinance provides for documents of hearings for 45 days. the fact you are not clear of who is holding a hearing and what the consequences are, is stunning and that should be cleared up as you said. and why would they not show up because it's