police say that rebecca gratzul a was using 500 pills of hydrocodone each month. police say a at times, the defendants replaced drugs meant to sedate patients, with a say lean solution. >>> new at 6:00 tonight a report it is out about the philadelphia va. it find a litany of failures and leader ship, unreasonable work load and policies all of which have left veterans dealing with broken promises. our pat ciarrocchi is looking into this for us tonight. >> reporter: jenny is a feisty 87. >> i'm still waiting, but i don't know. >> reporter: waiting two years to hear from the f a va about widow's benefits. jenny's husband mack was a infantry men in world war two and earn va benefits. >> when he died, everything went. he was in active military. he was over there fighting and all. he was hurt a little bit. i thought for sure i would get something. >> reporter: what jenny got and keeps getting are form letters. >> would i like to know if i'm eligible. >> reporter: jenny trusted the va and thinks that it should do better. so does inspector general auditing the philadelphi