rebecca jarvis, what does it mean? >> reporter: it means oil sellers have to pay oil buyers to take it off their hands. the world is awash in oil supplies, but demand does not exist. consumers are home, businesses are closed, sending prices plunging. but the national average for gas is $1.81. the analysts predict prices will fall to $1.50 at the pump in the next month. >> rebecca, thank you. >>> and the next round of stimulus add hitting a roadblock. democrats want a national testing program, but the white house is resisting. >>> when we come back, the powerful images from and the storm system hitting tomorrow from baltimore, philadelphia, right through new york. contactless delivery and set-up on all devices. and for those experiencing financial hardship due to this crisis, we'll work with you to keep your service up and running. hi! because at at&t, we're always committed to keeping you connected. and look, it feels like i'm just i'm sewasting time.nfo on options trading, that's why td ameritrade designed a first-of-

here's rebecca jarvis again tonight. >> reporter: tonight, after the worst monthly jobs report in a decade, those $1,200 checks can't come soon enough forio oo americans. and now america's 30 million small business owners are scrambling to get their share of the $350 billion in paycheck protection loans backed by the government. >> we went from having a thriving 40-year-old business to having it be shuttered overnight. >> we need help. we need relief. >> reporter: the loans, a lifeline for small companies to help keep americans employed. as long as companies don't fire their workers, they won't have to pay back the loans. but tonight many say they're struggling to get access to the money. >> i was immediately rejected because i don't have an existing loan with them. >> reporter: bank of america started accepting applications on its website at 8:45 this morning. >> we are prioritizing. we have a million borrowing customers we're trying to get through the system first. >> the bottom line is we can't pay our staff. >> reporter: pat fuge owns a toy store in green bay, wisconsin. he went to his

rebecca jarvis, what does it all mean? >> reporter: it means oil sellers have to pay oil buyers to take it off their hands. the bottom line is, the world is awash in oil supplies, but demand does not exist. consumers are home, businesses are closed, sending prices plunging. station will be free. but the national average for gas is $1.81. the analysts predict prices will fall to $1.50 at the pump in the next month. >> rebecca, thank you. >>> and we're also following, the next round of stimulus aid hitting a stumbling block over testing. democrats want a national testing program, but the white house is resisting. >>> when we come back, the powerful images from overseas. and what it could say about the u.s. in the weeks to come. >>> and the chief of the world health organization saying today the worst is yet to come. what did he mean by this? >>> and the storm system hitting tomorrow from baltimore, philadelphia, right through new york. contactless delivery 're offering and set-up on all devices. and for those experiencing fi

rebecca jarvis looks at the new ways people are making ends meet. people are making ends meet. ♪ it's a like, a dagger?a worm! a tiny sword? bread...breadstick? a matchstick! a lamppost! coin slot! no? uhhh... 10 seconds. a stick! a walking stick! eiffel tower, mount kilimanjaro! (ding) time! sorry, it's a tandem bicycle. what? what?! as long as sloths are slow, you can count on geico saving folks money. fifteen minutes could save you fifteen percent or more on car insurance. sensitivity it's very common to have a gum health concern as well. but if you have sensitive teeth, you probably aren't going to brush your teeth as effectivity because it causes pain. and if you see blood you should do something about it. you know, i talk to dentists every day antheye able recsensitivity & gum, to address both conditions at the same time. if we only treat one versus the other, the patient's mouth is never going to be where it needs to be. it's really good dentistry to be able to recommend one product for patients that can address two conditions. bshouldn't pre

here's rebecca jarvis. >> reporter: social distancing at the mall. >> what we did here -- >> reporter: overnight "gma" getting an inside look at what a shopping trip could look like in the new normal. rod gates, the owner of a nebraska outdoor mall near omaha says he has a plan to get shoppers in the door safely. >> we'll limit the entries into the mall and we're going to have the customers come in and be greeted by our security staff ad they will be providing complimentary masks. >> reporter: more than 20 hand sanitizing locations are throughout the mall and plexiglass set up at food courts and stations for those who would like to have their temperature taken. we'll tell you all you want to know about how your local mall is evolving in the coronavirus. i'm rebecca jarvis, abc news, new york. >>> get the roses ready, a new bachelor show is coming to abc7 this summer. filming with claire got shut down because of the pandemic. the franchise is going to do something new. host chris harrison will be going into the vault for the bachelor, the most unforgettable ever. the ten-week series wi

i'm rebecca jarvis, abc news, new york. >> do you know what yours would be? >> i didn't hear what you said. >> i don't know what my side hustle would be. what would yours be? >> i don't have any other skills. >> i think you should start a podcast, friend. that's what i want to see. >> okay. i can maybe do that. i could get involved in that. >> all right. >> well, costco is changing up its entry policy as long lines are forming during the pandemic. we'll tell you who can now cut to the front and get right in. >>> also, a major milestone for disney plus. the streaming service accomplished something in just five months that it thought it would take four years to do. no, >>> you're never more than seven minutes away from your accuweather forecast. >> this is abc 7 mornings. >>> temperatures are going to increase. the spring seesaw. the central part of the country was in the 90s yesterday down in the 40s and 50s by next week while we have a 50% chance of feeling warmer than average temperatures. how we get there tomorrow, more sunshine and the threat of showers go

discover what's good - pantene nutrient blends >>> rebecca jarvis and cecilia vega are standing by withc fallout from the coronavirus and its impact on the race for 2020. we'll be right back. its impact on the race for 2020. we'll be right back. (vo) was that a pivotal historical moment we just went stumbling past? here we are dancing in the rumbling dark so come a little closer give me something to grasp give me your beautiful, crumbling heart we're working every dread day that is given us feeling like the person people meet really isn't us like we're going to buckle underneath the trouble like any minute now the struggle's going to finish us and then we smile at all our friends even when i'm weak and i'm breaking i'll stand weeping at the train station 'cause i can see your faces there is so much peace to be found in people's faces. i love people's faces. ♪ cake in the conference room! showing 'em you're ready... to be your own boss. that's the beauty of your smile. crest's three dimensional whitening... ...removes stains,... ...whitens in-between teeth... ...and protects from future

rebecca jarvis, getting answers. >> reporter: tonight, we're hearing it from laid-off workers across the country. >> this completely changes our way of living. >> my bills are coming in. they don't care. >> i'm just praying for everybody. >> reporter: with at least 45 states on lockdown, layoffs are surging, and the phone lines and websites to apply are jammed. >> it's my fifth day trying to apply for unemployment. and it keeps crashing. i try calling and the calls drop. >> reporter: the st. louis fed predicts the number of unemployed could reach 47 million. temporarily sending the rate above 32%, three times the worst of the great recession. a daunting reality for ashley patterson, an out of work bartender in michigan. >> i'm five months pregnant and we have a 5-year-old daughter. >> reporter: her husband was wounded while serving in iraq. but after their story ran monday on "20/20" -- a giant outpouring of support. strangers offering to chip in. her boss setting up a gofundme that has raised nearly $6,000. david, you do have to apply for unemployment insurance, but you do not have

rebecca jarvis, getting answers for you. >> reporter: tonight, we're hearing from workers across the country. >> my bills are coming in. they don't care. >> reporter: layoffs are surging, and the phone lines and websites are jammed. jose vera in florida lost his job as a graphic designer. >> it's my fifth day applying for unemployment. and it keeps crashing. i try calling and the calls drop. >> reporter: the st. louis fed predicts the number of unployed could reach 47 million. sending the rate above 32%, three times the worst of the great recession. >> i'm five months pregnant and we have a 5-year-old daughter. >> reporter: her husband was wounded after serving in iraq. but after being featured on "20/20" -- >> i have at least three bills due as of right now. >> reporter: a giant outpouring of support. strangers offering to chip in. her boss setting up a gofundme that has raised nearly $6,000. and you do have to apply for unemployment insurance, but you do not have to apply for the $1,200 stimulus checks. they should be directly deposited into your accounts if you filed taxes in 2018

want to go to rebecca jarvis. it is just not letting up. >> no, it's not letting up, george. and, frankly, it's what you would expect from this total shutdown of the u.s. economy and the question now for most americans is when am i going to get my stimulus check? when am i going to get that unemployment insurance? and when are the jobs going to come back? we've been talking to treasury about the $1,200 stimulus checks set to hit accounts beginning early next week if you have direct deposit. the unemployment insurance system for many americans as they've been applying has been shutting down, hasn't been working for a lot of people. the money is there and so you have to do that. you have to apply for it in order to get it. but the money is there and, george, this morning, the federal reserve simultaneously with this announcement of the 6.6 million americans who lost their jobs last week announcing a new stimulus program, a $2.3 trillion program to lend to businesses of all sizes as well as state and local government

it's such a tough time for small business in this country, so i checked in with abc news' rebecca jarvisher take on the economy and how we can do our part to help. ♪ >> there's 30 million small businesses in this country, and those small businesses live the equivalent of paycheck to paycheck, many of them. they need money, they need customers coming in their front door in order to keep their employees employed, and they are making the most painful decisions of their lifetime right now with their employees. >> and what can people do, that have loved these businesses, to help support them during this tough time? >> so, there's a couple of things you can do right now. i have been saying for a couple of weeks now, if you love something in your neighborhood, the time to support it is today. the last thing you want is to be on the other side of this crisis and think, "i could have done more." you can purchase products, if small businesses are still selling products, whether it's online or to whatever degree they can in person. a number of small businesses have gift cards. it is a good thing. y

and here's rebecca jarvis. >> reporter: tonight, the swelling number of people out of work, that parallel catastrophe to the virus itself. the speed of layoffs, unprecedented. the pain being felt across the country. >> i know i was not prepared for this. >> never thought i would have to be in this position. >> reporter: all told, in just two weeks, nearly 10 million americans have filed for unemployment insurance. those numbers don't include the self-employed, or the many americans who've been trying to apply but can't, like todd sayland in ft. lauderdale, florida, who lost his job as a server on march 17th. >> i immediately filed on their website, which took days honestly to file. >> reporter: after completing the initial paperwork after five days of trying, todd was told to check back on march 31st. he did. >> and everything is still marked pending. so i know everybody probably is experiencing the exact same frustrations. >> reporter: david, you can see the urgent need for those government stimulus checks for the vast majority of americans. they will be directly deposited in about two w

let me bring in rebecca jarvis, our chief correspondent. the president says we need to get americans back to work. more than 5 million americans lost their jobs over the last week, 20 million over the last month. >> george, that's right, the numbers are straggering. 22 million people have lost their jobs in the last four weeks in america, and that knocks out all the gains in the last decade in terms of jobs since the financial crisis. i talked to a number of companies that are also thinking through, not just what the directives from government will be, but what they will be directing their employees to do going forward. starbuck's, for example, is putting together a dashboard where they're looking at this data realtime, george. >> okay, so there you have it. the president putting out new guidelines for states to follow as they consider reopening america. our coverage continues on abc news live and world news tonight with david muir it coming right up. >> announcer: this has been a special report from abc news. >>> tonight, the new normal he

let's go back to rebecca jarvis with more. ically the money that harvard received was coming from a bucket specifically allocated for universities. they got $8.6 million, and the university says they'll keep that money. it will go towards financial aid and assistance for their students, but as for that paycheck protection program, i have heard from a number of mom and pop restaurants and businesses who say they were either denied for their loan applications or couldn't get access to the money because the original stimulus ran out too quickly and there is an outcry when they look at the bigger restaurants, the ruth's chrises and potbellies of the world that got millions through the program. now this new $500 billion program sets aside $60 billion specifically for community and smaller banks and if you are a small business out there struggles to get a loan, i highly recommend speaking to those community and smaller banks because those are the places that can do that person-to-person contact, that is where i'm hearing small busine

rebecca jarvis tracking it all. good morning, rebecca. >> reporter: good morning, george. 6.6 million americans laid off last week. that's the equivalent of every man woman and child in houston, phoenix, philadelphia and san jose losing their job. this morning the report on lay off s. more than 6.6 million american it is filing new claims for unemployment insurance last week, the largest number in a single week ever and two times as many as the week before. with so many across the country already struggling and out of work, phone lines and websites to apply for unemployment insurance are jammed. >> i've applied for unemployment. i haven't heard back. >> when we were furloughed, i immediately filed on their website which took days to file. >> reporter: as the epicenter of the coronavirus pandemic, new york has seen telephone calls to the department of labor increase 16,000%. web traffic up by nearly 900%. >> this is probably going to be about my 30th time calling. >> reporter: the problems are prevalent everywhere. economists warn the jobs picture will continue to worsen be

rebecca jarvis is back and has more for us again. uch a tough time for so many families. since the statewide shutdowns began across the country in mid-march, 30 million americans have been laid off from their jobs and many tell us they've yet to receive that unemployment insurance, and the bills are piling up. this morning, as layoffs continue across the country, a staggering surge in the number of homeowners skipping mortgage payments. 3.8 million americans newly behind on those bills. >> already starting to see magnitude of what we saw during the great recession. >> reporter: many lenders are currently offering forbearance, a temporary grace period that lets borrowers pause payments under the c.a.r.e.s. act. you have up to a year with government-backed loans which account for three out of four mortgages. but what happens when that grace period ends? >> i'd encourage homeowners to go out there, and talk to your specific servicer, and look at your specific mortgage type because it will be different for everyone. >> reporter: with fann

rebecca jarvis spoke with zoom's ceo, and is back with that. ve seen this huge increase in users on zoom. it's almost becoming an essential service for so many americans who are at home on lockdown now, but with that new business comes new questions about security, privacy and how to keep those conversations safe from intruders. >> what's up? >> reporter: zoom, so many of us are using it to stay in touch. >> what you guys been up to? >> reporter: and conduct business. >> hi, michael. >> reporter: but now some are having major issues as zoom meetings are getting hijacked. in a new trend it's called zoom bombing. >> at first it just seemed like people were checking in and then very quickly it devolved into a lot of pornographic images being dumped as screen shots. >> reporter: reid lander was zoom bombed last week. he says he fears it could have cost him business. >> it screwed up the meeting completely. we totally lost an opportunity when it happened. >> reporter: zoom founder and ceo eric yuan says there are things we can be doing every day to p

abc's rebecca jarvis joins us with more on this. good morning, rebecca. >> reporter: good morning, amy. that's right, abc news has learned that neiman marcus could file for bankruptcy as early as this week. it is a private equity-owned retailer saddled with debt and they are now behind on those debt payments. they have furloughed nearly 14,000 of their employees, shuttered 43 of their locations, all of them across the country, and like so much of retail, they are facing these unprecedented headwinds, not just through the coronavirus, but leading up to the coronavirus sales were truly struggling there as well as at other retailers like macy's and jcpenney. amy, we know at least 1 million retail workers filed for unemployment benefits just last week alone. >> those are some big names in retail business. but what are small businesses that are also struggling to survive right now? >> reporter: we know that small businesses received $350 billion through that ppp program, but the money ran out. and now congress and the white house are work

abc's rebecca jarvis has a look now at some of the changes that may lie ahead. >> reporter: as millionshat will the office look like when employees eventually return? >> the one thing i can tell you for sure is that the new normal will be anything but normal. >> reporter: brett white is the ceo of cushman & wakefield, one of the largest real estate firms in the world. the firm recently helped move 10,000 companies and nearly a million workers back into their offices in china and is using the experience to help employers here in the u.s. re-imagine their own work space, creating what they're calling the six-feet office. >> desks will be further apart. we'll see hopefully color coding on the floor as to where you walk and where you don't walk. we have to provide that safe six feet for every employee, not just when they're sitting at their desk, but when they're going to get a glass of water or when they're walking around to the restroom and back. >> what do you do about the elevators and getting in and out of these gigantic buildings? >> so how that works is you're going to have a very sm

now, i saw this tweet from abc chief correspondent rebecca jarvis because this, she really put it allnto perspective here. she says this is the equivalent of every man, woman and child in houston, phoenix, philadelphia and san jose losing their job in a single week. to hear that perspective really brings it home for everybody. this is just the first of two key employment reports. the march job's report comes out tomorrow, reggie. >> yeah. despite the fact that these numbers are worse than a lot of people expected, jobina, let's look at the stock market again. we are down 111 points. that's not amazing, but it's also definitely not the worse that we've seen over the past few weeks and just a few minutes ago, we were in positive territory. so, topsy-turvy continues on the new york stock exchange. and, of course, we will follow it throughout the morning and we will keep that little bug in the corner of your screen so you can see where we are. >>> happening right now. demand for better protection for those on the front lines of the coronavirus crisis are getting louder. it's happening in

>> reporter: rebecca jarvis pointing out what we don't see.fell off the wall, the baby sleeping in the members room, the monitor hidden by a graphic. even if you have folks at home to help with the live shot, like robin roberts, not all of them can keep up with the crazy tv hours. better than this. >> oh my goodness. so that whole piece edited from the living room of our producer extraordinaire kim randolph. she says her cats weren't much help. live tv is live tv. >> shout-out to kim randolph and all our editors. will, that last person you showed, do people at home know our jargon for the news stories is called a package? >> oh! >> an important announcement from abc7 kgo-tv. on wednesday, april 29, abc7's digital frequency will change. if you watch abc7 with an antenna, you need to mark your calendar and plan to rescan. on april 29th, grab your remote, go to the menu, select "setup," choose "antenna," and then "channel scan" or "auto tune." your tv will do the rest. it's that easy. make sure you can keep watching abc7. plan to rescan on april

abc's rebecca jarvis spoke with brett white, ceo of cushman wakefield, a real estate firm that recently helped nearly 1 million workers return to their offices in china. his company is among others in the real estate industry thinking about what will become the new normal. white is using his experience to help u.s. employers reimagine work spaces, creating what he calls the six-feet office. >> desks will be further apart. we'll see hopefully color coding on the floor as to where you walk, where you don't walk. we have to provide that safe six feet for every employee. not just when they're sitting at their desk, but when they're going to get a glass of water or walking around to the restroom and back. >> reporter: one thing we can expect to see as part of the new norm, more plexiglass. >> it really depends on the type of furniture and workstations each company has, but you're going to see an awful lot of plexiglass in use around the country very, very soon. >> reporter: some changes may be temporary, but -- >> what we've learned about hygiene, what we've learned about safe distancing in

want or shipping is massively delayed, ordering from a small business could be the answer and rebecca jarvischael. yeah, we often hear about the importance of shopping at small business, but at this time it's not just a matter of helping your community out, shopping at smaller retailers online might actually be the only way to get what you want quickly. this morning, what used to take than two weeks. with giant retailers like amazon now prioritizing delivery for essential items like medical supplies, hand sanitizer and baby formulas, users across social media longing for the convenience of our pre-coronavirus days. so what do you do when you need it now but the big boxes can't help? think small. >> send us an email with your favorite genre and we go through the store and get that ready for them. >> we're getting packages out in our normal 24 to 48-hour turnaround. >> we'll be getting our masks to our fulfillment center and they'll be shipping them out throughout the country. >> reporter: with resources like give and get local by square and shop small by american express you can locate small

let's go back to rebecca jarvis with more on that. a. >> reporter: good morning, amy. the u.s. economy lost 701,000 jobs in the month of march and unemployment ticked up 3.5% from where it was in february and it is the largest number of jacoby brissett -- job losses in a single month in a decade. this doesn't account for many of the layoffs that occurred in the second half of the month because they conduct the survey in the middle of the month. so those 10 million people who filed for unemployment insurance, they likely aren't even accounted for in that number. one of the hardest hit groups in the month of march were people working in restaurants and bars, hospitality and leisure companies lost almost 500,000 employees in the month and the restaurant and bar industry wiped out almost all of their gains from the last two years. with those 45 states now on lockdown, the restaurant industry, hotel industry, retail all hit so hard, as well as those 30 million small businesses. the taylor in your community, the hairdresser in your community

rebecca jarvis joins us now for more on all of that. good morning, rebecca. >> reporter: good morning, robin. you can appreciate the urgent need nor the stimulus checks. just this morning we learned another 5 million americans were laid off and filed for benefits. that brings the total in the last month to 22 million americans who have been laid off. that means all the job gains since the financial crisis have been wiped out in just one month. according to the white house 80 million americans have received their stimulus payments. but for some, chaos and confusion amid the rush to get the checks out at record speed. >> it says that there's not any info on when my payment will be deposited. >> the account that they had deposited to was one number off from my account. >> the website stated that the check was deposited into my bank account today, april 15th. well, that particular bank account is closed and i haven't used it in years. >> reporter: even the irs site get my payment created to answer those questions crashing in returning error

rebecca jarvis is here to explain what it all means. nd zoom is now the most downloaded app for free in the apple store right now. at the end of last year they had 10 million users a day. now that number has surged to more than 200 million users, and a lot of them are teachers using the app for remote learning, but here in new york the largest school system in the country, they are now banning the use of zoom. this comes after the fbi warning about the fact that a lot of zoom meetings have been hijacked by so-called zoom bombers. these zoom bombings mean that an outsider shows up in a meeting uninvited, oftentimes sharing pornographic, hate filled or threatening language. here in new york the teachers have now been instructed, george, to use different software as a result. >> some real issues right there. what is zoom saying about it? >> reporter: so i spoke to the zoom ceo at length about these issues because they've been going on for a while now, and he says he's sorry, he really messed up. they were not ready for this influx of users,