phil, you're right. >> mike, it's rebecca patterson. good morning./7. if you could reach out to volkswagen today and tell them here are one or two things i would do in your shoes to get in front of this, what do you think are the most important steps they should be taking immediately? >> that is now the question now that this has occurred. they have to understand that the strategic brand position of vw in the united states is at risk. their sales can be impacted on how they behave over the next few days, weeks, and months. they need to take accountability, full responsibility, and then proceed to do whatever it takes to make customers whole, shareholders whole, and regain trust of regulators. it will not be easy, but it's one of the moments where you just have to do whatever it takes to confront what's happened. if you hesitate, don't really step up and deal with it quickly, your brand is at risk in the united states. >> mike, is this a broader problem? should we expect that other car makers have done anything similar to this? >> first, i would be sh