reed tuckson and dr. jeff cain, the president of the american academy of physicians. let me get right to it. it sounded like it was so bad that you basically had to leave your practice. you didn't think you could take care of patients and get reimbursed enough to do the work that you needed to do. that sounds like a dire situation. >> it was a dire situation. and there are many times that myself and my colleagues would have the conversation of, we're going to miss something, that could be bad and having the fear that this was going to be harmful to our patients at some point. >> dr. tuckson, one of the concerns is that they're simply not reimbursing enough money to primary care doctors. >> there's no question. primary care physicians are underpaid, those who do procedures. the exciting news is there's a lot of energy now to turn that around. and the basis of that turning around by paying primary care doctors more is to incentivize primary care doctors to participate as members of comprehensive health care teams, just so that the kind of challenges that erin faced out