reinhart, when i wrote my first book, "protect and to serve," he called them the masters of the half truth. and so has that been your experience? >> [inaudible] >> yeah. this is a simple one for me. commissioners need training. they need training and to know when they're being bullshitted, they need training to know that this is not a -- it's not a level situation. you're climbing a hill like this. human nature doesn't want oversight. human nature doesn't need -- five more people don't know anything about law and have a total of seven months worth of law enforcement experience? i don't care if they're lawyers, that's not -- so in order to make the system work, you have to know how to maneuver the system, manipulate the system. so i would say some police commissions may be great at that. it depends who the police commissioners are. but i believe the way to motivate and to get things done is through positive reinforcement. now, you can have a gotcha, gotcha, gotcha, gotcha, or on the other hand, you can have, you know, you can try and motivate, motivate that way. so, and i think it's a