one of the things we did this year was worked closely with director reskin and mcgwire and the person who oversees the go forward bike program -- jamie. the way it was rolled out, in some neighborhoods there was frustration and strong reaction. i asked specifically to sit down with a team and go over the rolling out of that plan. and so we were able to make some adjustments i think were really important because just from my own experience being on the ground and the daily basis and the 311 calls and the struggle between encouraging people to take alternative forms of transportation versus just the reality that people still have cars and parking is still an issue and people are still very concerned about that. and so that was through my and the director pushing and working together. and think that's something that maybe has been missing in the past. and i'm hopeful that we can move this reorganization plan forward in an aggressive manner and we want to work more closely with your board and i think it's important that you continue to do the work and i appreciate the fact that you bring

and part of what we will ask director reskin is there is a team notifying and working more directly with our offices. so we will get that presentation on monday. i just want to hear from your perspective. because you are a transit advocate, a pedestrian advocate. you have done a really good job in your position. this is something that's important to everyone and i think that's what we hear the most about. we didn't know the m.t.a. was going to do this until it was actually done. >> i can understand your frustration. that must have been awful for the business owner and for you to have that come up as a shortfall of ours like that. when projects come to us, we do spend a good amount of time talking about what has the outreach been for these projects. what community groups have been contacted. what public meetings have been held. we don't get down on the board to the granular level of when did paper notices go up in the project area. did mailings, we do get notification when the mailings go out. >> supervisor safai: so you do do mailings? >> sometimes. i can't say there's a mailing for ever