usa today columnist rhonda abraham says nothing is as frustrating as clients who want to stand over yourp perspective and communicate with them often. and frequent your business panelists, some good advice. it's important to not fear mistakes because they will bring you a wealth of lessons. >>> and now that we've heard from bill, gene and twitter, let's get great ideas from small business owners like you. >>> in this arena of entrepreneurship, there's what i call a five-pillar concept. and a five-pillar concept is what the infrastructure of your business is. and that's leadership, management, marketing, sales and finance. and i always suggest to my clients or colleagues that you don't have to know everything about each one of those pillars. but you do have to know something about them. >> the advice i would give is to surround yourself with individuals that have strengths where you have weaknesses. building a strong team is extremely important when starting a company. >> since i'm all about outcomes, my tip is that which gets measured gets managed. and as business owners, we have limited