we have also got richard layne with us. r? ~ ., ., consumer? we have to welcome ositive consumer? we have to welcome positive news — consumer? we have to welcome positive news when _ consumer? we have to welcome positive news when we - consumer? we have to welcome positive news when we have i consumer? we have to welcome positive news when we have it, i consumer? we have to welcome i positive news when we have it, don't we? and this is some good news that the charges will be going down but as you have just alluded to for most households it will be pretty marginal as government support has come to an end already and at step change we have put in the wider context. lots of people are facing a perfect storm of rising costs. it is notjust perfect storm of rising costs. it is not just energy perfect storm of rising costs. it is notjust energy bills, we know people's food bills have gone up astronomically in some cases. we know that people are now facing incredibly steep increases in their mortgages as interest rates are going up.