my name is richard reeves, i am from the brooking institution. thank you all for your service. what is the biggest challenge you have faced as you have undergone your service, and what, if anything, could have been done to lesson that challenge? alan: great question, thank you, richard. does anyone want to take that? [laughter] william: the biggest challenge i faced, being in a rural area, there is a big poverty rate. a lot of the people there are poor. a lot of students in middle school were telling me they were hungry, there was no food on their table and their parents did not have the money to get it. so i would try to urge them to go take food from the pantry, the school, or ask the cooks for food, because usually they will send them with a take-home bag if there is an obvious reluctance to get food and things like that. i myself could not bring them myd, so the harder challenge face was trying to get them to do that and finding a resource for their parents to use to get food, which ultimately i sent them to the catholic charities food pantry and they were able to get food