one inmate from unit 6 to unit 3 through the access row. >> having reflected on what happened to richie hall, really feel bad about that. i don't think that i did the best job that i could do. i think they treated him unfairly, to be honest about it. they don't want to address the problem that he still has issues with trying to adjust to freedom. >>> coming up -- >> what in the world is this? >> i have no idea. >> it's key to survival, but prison food has plenty of critics. >> how's the food? >> terrible. >> everybody complains, you know, everywhere you go they complain. >> my question is where is all the beef at? es it make a sound? [ meows ] or if a tree falls on your car and no one's around to answer your call, do you make a sound? the answer is probably "yes" [ growling ] and "like a howler monkey." unless you're calling esurance. they have live humans on the phones to help 24/7. so you might make different sounds, like happy human sounds. esurance. insurance for the modern world. click or call. >> announcer: meet mary. she loves to shop online with her debit card, and so does bill, an i

one inmate from unit 6 to unit 3 through the access row. >> having reflected on what happened to richie hall feel kind of bad about that. i don't think that i did the best job that i could do. i think they treated him unfairly, to be honest about it. they don't want to address the problem that he still has issues with trying to adjust to freedom. >>> coming up -- >> what in the world is this? >> i have no idea. >> it's key to survival, but prison food has plenty of critics. >> how's the food? >> terrible. >> everybody complains, you know, everywhere you go they complain. >> my question is where is all the beef at? ♪ ♪ what started as a whisper every day, millions of people choose to do the right thing. there's an insurance company that does that, too. liberty mutual insurance. responsibility. what's your policy? laces? really? slip-on's the way to go. more people do that, security would be like -- there's no charge for the bag. thanks. i know a quiet little place where we can get some work done. there's a three-prong plug. i have club passes. [ male announcer ] get the mileage card with spec