consumers, therefore, with this in mind , we have and work very well in our country. i would say that i actively operate the law on the protection of the rights of consumers of housing and communal servicesed the quality of life of people? i think that uh a lot, of course, depends on the organization that operate a lot depends on us from the consumers of these services , of course. well, if we talk about uh scientific and technological progress, which certainly should raise the uh, processes to a new qualitative level. yes, today , uh, a certain stage. at this stage, it is necessary, uh, to take into account the processes of the implementation figures, again , uh, and uh, this is not an end in itself, but this allows, if you reduce costs and improve the quality of uh, the implementation of processes, the provision of services, a somewhere and provide. uh, minimal impact is small. oksana vyacheslavovna raised the question of qualified labor for these very processes and their results. uh, consumer responsibility - this is really very important. and the majority of city dwellers live in apartment buildings. yes, and uh, the quality of life in apartment buildings is influenced by many factor