she and her new husband james settled here, in riverton, utah, a quiet suburb of salt lake city. annie had james wrapped around her finger. >> i took her with me to help me pick out her mother's valentine's day gift. and there was a shoe store right across the way. she had a way with me. she could talk me into just about anything. and one of them was her favorite shoes that she found. and she was so excited about them. and they were a red pair of shoes. >> reporter: just a few weeks later, march 10, 2012. annie, now 15, was watching her brothers while veronica and james went out for dinner. >> and then when we came home, everything seemed the same. i mean, annie had changed from running around the house in shorts to jeans. and i just kind of chalked that up to, okay, she's gotten cold. and i had a massive headache i couldn't get rid of. so i went to take a shower. and annie had gone downstairs to her room to listen to music. and we just figured it was another saturday. >> reporter: but it wasn't. when veronica finished her shower, annie was gone. james searched her bedroom. >> th