. >>> i'm rob been baiten i'm 59 years old and i was a registered nurse for 30 years. i had insurance and i was in good health. i retired from nursing and started my own small business. obtained a personal individual policy from blue cross and blue shield in december of 2007. in may of 2008, i went to a dermatologist for acne, pimples and a word was written on my chart which was considered to mean precancerious. in june i was diagnosed with a aggressive form of breast cancer. i needed a double mastectomy immediately. and blue cross and blue shield precertified me for the surgery and for a hospital stay. the friday before i was to have my double mastectomy, blue cross and blue shield called me by telephone and told me that my chart was red flagged. what does that mean i said? they said that due to the dermatologists report and that was what red flaggeded my chart in the beginning, that i would not be able to have my surgery on monday and they launch aid five-year medical investigate into my medical history. i had to give them -- i had to give them every pharmacy, every