realtor rob gwin is a real estate agent, his brother ward and wife live in a hard hit part of the city and they have not been heard of since. rob called another brother for more updates. >> until the actual body has been identified by the family. >> reporter: another family member reported on the neighborhood. >> it was like a roller coaster, we really don't know much more than that. >> reporter: this afternoon at sfo, we talked to passengers arriving on the first new zealand flight since the quake. >> my friend works right near the cathedral. so we're pretty worried. >> reporter: as we told you that century old church cathedral collapsed near the quake. just moments ago, i got a voice mail from rod gwen. rod and trish gwen were seen in their home. they have no water, no power and will have to camp outside, but they are safe and unhurt. a slight bit of relief within this great disaster. rob roth, ktvu news. >>> you will find more coverage on our website ktvu.com. and you will find steps you can take to prepare for an earthquake. >>> a tragic ending to a sailing trip. two people, two of