vehicle, a bearcat, to bust open holes in the wall and create an escape route, driven by officer rob woodger them coming out? >> oh, yes. every person we got out was a victory for us. at that point we need to get these people out of this building. one by one they're coming out of holes and it's a great feeling seeing them come out. >> this way, this way! let's go, just go, just go! >> move back to a safe location, please, get away from the sidewalk. >> when they're running for their life, they had no idea what was going on. they were -- thing in the bathroom, chaotic. >> was there concern by doing the breach, going through the wall, the gunman might open up on the other hostages? >> yes. there was a concern. but you're trying to save as many people as you can. so i mean, there's 13 people in that bathroom. you want to save them. there's five with him. >> it was a risky call, wasn't it? >> yeah, yeah. >> reporter: but it worked. and drew mateen, the shooter, out into the open, firing at the officers and the bearcat. >> like a wall of shooting. 30 seconds of the most awesome sound you could he